Renewals Sales Executive, Water Infrastructure

Job Requisition ID #25WD90638

Position OverviewThe Autodesk Water Infrastructure Renewals Sales Executive role focuses on successfully managing renewals for small and medium‑sized businesses by driving retention and product expansion. We do this by helping our customers successfully utilize their Autodesk Water Infrastructure software so they can derive the maximum benefit from their Autodesk investment and come back for more!

Responsibilities

Promote overall customer satisfaction, retention, and renewals

Identify new opportunities to position long‑term subscriptions for qualified customers

Drive customer renewals by engaging customers to drive usage and adoption of our solutions in the onboard, adopt and renew space so they derive maximum value from their investment in Autodesk Solutions

Monitor customer usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success

Identify opportunities to expand relationships, up‑selling / cross‑selling new products

Develop a comprehensive understanding of typical business challenges faced by customers and common objectives to appropriately map Autodesk solutions and associated business benefits to address their needs

Recognize “at‑risk” customers and work with cross‑functional teams to establish a path toward success to avoid customer churn

Document all customer activity in Salesforce and other CRM tools required

Deliver accurate forecasts weekly to ensure our success against plans and targets

Require an elevated level of influence over the customer lifecycle through renewal

Travel may be required in the role and attendance is mandatory at corporate, regional and local customer events as directed by your manager

Minimum Qualifications

3+ years in customer success, renewals, or inside sales within a SaaS or software organization

Proven track record of hitting or exceeding performance metrics

Proficiency with CRM systems (Salesforce preferred) and outreach tools

Preferred Qualifications

Previous experience in a software (SaaS) sales, renewals or customer success position

Enthusiastic and creative with the ability to inspire, influence and encourage others, in both relationships with customers and peers

Experience working in dynamic, high‑volume environments with cross‑functional teams

Skilled in managing complex customer relationships

Demonstrated ability to drive retention and identify expansion opportunities in a consultative sales setting

Strong interpersonal and emotional intelligence skills with a passion for customer advocacy

Self‑starter with a results‑oriented mindset and ability to work independently

Comfortable working in evolving environments, including during or post company acquisitions

Understanding of channel partner ecosystems and indirect sales models

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