Esta oferta de trabajo no está disponible en tu país.
Genesys Cloud Consultant
SabioMadrid, Comunidad de Madrid, EspañaHace más de 30 días
Descripción del trabajoKnowledge of Genesys Cloud CX tools and modules, including basic configuration (agents, groups, skills, roles, etc.), routing (incoming / outgoing call strategies), telephony (sites, edges, trunks, outbound routes), scripting, and Architect (voice flows, digital channels, bot, integrations with DialogFlow, and external systems via data actions). Data Actions : design and construction of web services to external systems; Data Tables. Campaigns (progressive, preview, power) and real-time reporting. Digital channels : Email, Chat, and integrations with social networks (WhatsApp, Facebook, Twitter). Experience working on projects; Spanish fluency (written and spoken). Genesys Cloud certifications (GCP-CX). Experience with Single Sign-On (SSO). Integrations with embedded frameworks with other CRMs (Salesforce, Microsoft Dynamics 365). Integration with external reporting tools (PowerBI). Knowledge and use of Genesys API, Process Automation (triggers) and Workflows for complex implementations; experience with support; Agile methodologies (Scrum). Pension Scheme Life insurance Private health Plus many more (benefits depend on base location)
Overview
Join to apply for the Genesys Cloud Consultant role at Sabio.
Sabio is a global company and a leading independent UK contact centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. We deliver real-time communications platforms and contact centre system integration, with a culture focused on learning, experimentation, quality, and a brave, can-do attitude.
We are seeking a passionate and enthusiastic Genesys Cloud Consultant to join our team and drive business growth through change and innovation. We value cultural fit and a willingness to develop new knowledge and skills as growth is driven by your growth.
Key Responsibilities
- Be integrated in a high-skilled team that deploys and maintains Genesys IVR, reporting, and omni-channel solutions, as well as Call Recording, Workforce Management Solutions, and CRM systems from other leading software manufacturers.
- Work with the team to design and build deployments of multi-country projects based on Genesys Cloud with CRM solutions such as Dynamics.
- Integrate with Call Recording, Workforce Management Solutions and CRM systems from other leading software manufacturers.
- Flow design with Architect.
- Integration with third-party systems using web services.
- Report generation (real-time and historic).
- Creation and modification of scripts with Genesys Cloud.
Skills, Knowledge & Expertise
Nice to Have
Benefits
Employment type : Full-time
Job function : Information Technology
Industry : IT Services and IT Consulting
Note : This posting includes standard information about Sabio and the role. Sign in to set job alerts for “Cloud Consultant” roles.
#J-18808-Ljbffr
Crear una alerta de empleo para esta búsqueda
Cloud Consultant • Madrid, Comunidad de Madrid, España
Ofertas relacionadas
At Refinery89, we help publishers significantly boost the quality, quantity, innovation, and distribution of their ad-inventory in the increasingly complex digital ecosystem.Our main objective : inc...Mostrar másÚltima actualización: hace 20 días
Necesitamos incorporar perfiles a Sener Digital, que tiene un enfoque absolutamente digital, lo que complementa de manera perfecta el ámbito de actuación con la eficiencia operativa.Queremos acompa...Mostrar másÚltima actualización: hace 27 días
- Oferta promocionada
Cloud Engineer
HCLTechMadrid, Community of Madrid, España What do you need to fulfill this job?.We are looking for a skilled Cloud Engineer to join our team.Candidates must possess all the competencies listed under 'Required Skills (L2)'.Skills listed und...Mostrar másÚltima actualización: hace 23 días
- Oferta promocionada
Architect of Cloud Ground Systems Solutions
GMV SpainMadrid, Comunidad de Madrid, España Are you looking for an innovative and well-established place to grow professionally?.At GMV, we are a technology group with extensive experience.
We are expanding our teams for the.We'll get to the ...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
Cloud Engineer
PasionaToledo, Castille-La Mancha, España We are looking for a Cloud Engineer, in order to perform the following tasks withing the Public Cloud team, a team in charge of supporting and evolving the Cloud Landing Zones.Work closely with the...Mostrar másÚltima actualización: hace 6 días
- Oferta promocionada
- Nueva oferta
Aws Cloud Architect
AderenToledo, Kingdom Of Spain, España BUSCAMOS : Cloud Architect Para importante empresa Sector Tecnológico buscamos Profesional con experiencia contrastada (mínimo 6 años) desempeñando el Role de Cloud Architect Funciones : .Diseño y de...Mostrar másÚltima actualización: hace 15 horas
- Oferta promocionada
Cloud Solutions Architect
beBeeCloudDeveloperMadrid, Comunidad de Madrid, España We are seeking an experienced Cloud Developer to join our IT team.The ideal candidate will have a strong understanding of cloud-based technologies and be proficient in AWS services.The successful c...Mostrar másÚltima actualización: hace más de 30 días
Senior Cloud Engineer (AWS)
Refinery89Madrid, Community of Madrid, SpainTeletrabajo
Quick Apply
- Oferta promocionada
Cloud Engineer
SCOR Digital SolutionsMadrid, Community of Madrid, Spain Come and join us to shape the future of the insurance industry!.SCOR Digital Solutions is a global insurance consultancy helping insurers worldwide to grow sustainably.
A critical part of the SCOR G...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
Cloud Engineer
TECEZEMadrid, Community of Madrid, España Experience and wide knowledge on : .Public Cloud Platforms : AWS (Amazon Web Services), Google Cloud Platform.Infrastructure as Code : Terraform, CloudFormation.
CI / CD pipelines (CodePipeline, Gitlab CD...Mostrar másÚltima actualización: hace 17 días
- Oferta promocionada
Cloud Solutions Architect
Atos SEMadrid, Comunidad de Madrid, España Tienes experiencia diseñando arquitecturas cloud y te apasiona la tecnología puntera? Únete a un proyecto estratégico en el sector financiero, con base en Madrid y modalidad híbrida.Diseñar arquite...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
AWS Cloud Architect
SEIDORToledo, Castilla-La Mancha, España Somos una gran empresa con alma de start-up.Nos organizamos por unidades de conocimiento expertas que colaboran entre sí.
Por ello buscamos personas inquietas, que les motiven los retos y con ga...Mostrar másÚltima actualización: hace 23 días
- Oferta promocionada
Técnico / a Genesys Cloud N2
EntelgyMadrid, Community of Madrid, Spain Vamos a contarte que buscamos y que nos hace Genuine.Buscamos un Técnico / a de Genesys Cloud N2 (solución de Contact Center en la nube) concretamente de AWS para dar soporte a las necesidades técnic...Mostrar másÚltima actualización: hace 15 días
- Oferta promocionada
Cloud Engineer
AmpstekMadrid, Community of Madrid, Spain Our client is looking for multiple Cloud Engineer experienced consultants to join a high-growth organization.If you are interested kindly, please share your CV and let me know your rate expectation...Mostrar másÚltima actualización: hace 19 días
- Oferta promocionada
Cloud Solution Architect
Penta Consulting LimitedMadrid, Comunidad de Madrid, España Vendor Delivery Manager at Penta Consulting.We are currently searching for an Active Directory Specialist in Madrid, Spain to support one of our biggest clients, a global OEM in the Tech / IT indus...Mostrar másÚltima actualización: hace 25 días
- Oferta promocionada
Senior Consultant - Presales Cloud Architect (f / m / d)
T-Systems IberiaMadrid, Madrid, SPAIN At T-Systems, you will find groundbreaking projects that contribute to social and ecological well-being.We want to welcome new talents like you, who bring fresh ideas, different perspectives, embra...Mostrar másÚltima actualización: hace 13 días
- Oferta promocionada
Senior Consultant – Presales Cloud Architect (f / m / d)
T-Systems IberiaMadrid, Community of Madrid, Spain At T-Systems, you will find groundbreaking projects that contribute to social and ecological well-being.We want to welcome new talents like you, who bring fresh ideas, different perspectives, embra...Mostrar másÚltima actualización: hace 15 días
- Oferta promocionada
Cloud Engineer
Randstad Digital EspañaLas Rozas de Madrid, Madrid, SPAIN Eres un apasionad@ de los sistemas y te interesa seguir desarrollando tu carrera como Cloud Engineer en proyectos estables?.
Quienes somos : Randstad Digital somos la empresa de consultoría tecnoló...Mostrar másÚltima actualización: hace 4 días
- Oferta promocionada
Cloud Solutions Architect
beBeeCloudSolutionsMadrid, Comunidad de Madrid, España We are seeking a skilled Cloud Solutions Architect to design and implement cloud-based solutions for our clients.Develop strong skills in scripting and automation using languages such as bash, pyth...Mostrar másÚltima actualización: hace 2 días
- Oferta promocionada
Cloud Solutions Architect
Automat-itMadrid, Comunidad de Madrid, España Automat-it is a company where high-growth startups turn to for faster scaling, smarter growth, and optimal use of the cloud.
As an AWS Premier Partner and Strategic Partner, we deliver hands-on DevO...Mostrar másÚltima actualización: hace más de 30 días
Cloud Architect
SenerTres Cantos, Comunidad de Madrid, .ESQuick Apply
- Oferta promocionada
Cloud Architect
Nextlane Holding GmbHmadrid, España Talent Acquisition Partner | Senior Tech Hiring (Engineering, Product, Cybersecurity) | Pan-European Focus.As the European market leader, NEXTLANE develops and delivers digital solutions for the au...Mostrar másÚltima actualización: hace más de 30 días