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German Customer Service Advisor (Madrid) / BH-28420-2
Language MattersMadrid, Comunidad de Madrid, EspañaHace 3 días
Descripción del trabajoA full-time role in Madrid, one of Spain’s capital city Relocation support including flight reimbursement and help finding accommodation A competitive salary with performance bonuses, holiday perks, and meal vouchers A chance to grow professionally while enjoying the Mediterranean lifestyle Fluency in German (C2) and English (C1 or higher) Experience in customer service or technical support Confidence using MS Office and navigating multiple systems A proactive mindset and ability to multitask under pressure
Employment term : Permanent, Full-time
Salary range : €21,900 per annum
Are you ready for a new adventure abroad? Join a leading electronics brand in the heart of Madrid, where innovation meets lifestyle. We're looking for German-speaking Customer Advisors with strong technical insight and excellent communication skills to support our customers across Europe.
What you’ll do
- Deliver top-tier customer service via phone, email, and chat
- Guide users through product setup and troubleshooting
- Share expert knowledge on product features and specifications
- Resolve technical issues related to hardware, software, and accessories
- Manage orders, returns, and exchanges with precision and care
- Keep customers informed about their order status
- Stay up to date on the latest tech trends and product updates
- Recommend products tailored to customer needs
- Maintain high satisfaction scores and contribute to service improvements
What’s in it for you
What you bring
To apply, please send your CV in English to Thomas.
languagematters is acting as an employment agency in relation to this vacancy.
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Customer Service German • Madrid, Comunidad de Madrid, España