Support Engineer

Technical Support Engineer

Work Type - Contract Location - Llanera, Spain (Two site to visit location - Aldeanueva, Ribadumia, Spain) Work Mode - Onsite

Key Responsibilities : Provide

first and second-level technical support

for computers, laptops, printers, and other user devices. Troubleshoot and fix

hardware, software, and application problems quickly and efficiently. Install, configure, and update

operating systems, applications, and security tools. Create and manage user accounts

and permissions using Active Directory or similar tools. Set up and maintain

printers, scanners, and mobile devices

for users. Support

video meetings and collaboration tools

(Teams, Zoom, etc.). Keep IT

equipment inventory and documentation

up to date. Follow company

IT security and data protection policies

• . Escalate complex issues

to senior engineers when needed. Provide

friendly and clear support

to users, including basic IT training when required.

Required Skills & Qualifications : Experience in

IT or desktop support

, working with Windows, Mac, or Linux systems. Strong

technical knowledge

in troubleshooting hardware, software, and basic networking. Good

communication and customer service skills

independently and in a team