Warehouse Manager

Warehouse Manager

Bigblue is the fulfillment solution of customer-centric brands.

Hundreds of brands leverage our warehouse network to scale operations effortlessly and build a delivery experience that boosts sales In a world where Amazon is increasingly dominating e-commerce, together with companies like Stripe and Shopify, we’re on a mission to help independent brands fight back

The role represents a critical function within the Bigblue Fulfillment team to deliver an exceptional experience to our merchants in Spain. It is a unique opportunity to have a meaningful impact on our customers and to get a 360 view on the e-commerce supply chain.

About the role

Location : Madrid and a warehouse in Guadalajara, Spain

Bigblue is looking for an experienced and results-driven Warehouse Manager to manage our Spanish warehouse.

• The role represents a critical function within the Bigblue Fulfillment team to deliver an exceptional experience to our merchants.
• Own KPIs that drive a world-class merchant experience
• Ensure compliance guidelines are met
• Consistently hold warehouse partners to strict SLA expectations
• Provide reports of performance and action plans when needed
• Contribute to process and systems development
• Identify issues and provide plans to improve operations
• Recommend and implement methods and procedures to enhance performance
• Track learnings and best practices to contribute to our Standard Operating Procedures
• Monitor warehouse transformation projects (e.g. mecanization)
• Act as Bigblue onsite operations manager
• Serve as an escalation point both internally and externally
• Build strong relationships with all warehouse stakeholders
• Provide warehouse expertise to Growth and Customer Success team
• Track & analyze warehouse costs. Suggest ways to reduce costs

Requirements

Benefits

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Industries

Transportation, Logistics, Supply Chain and Storage

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