Loyalty Program Specialist - (Islas Baleares)

Empresas : RIU Madrid

• ?? Loyalty Program specialist
• ?? RIU HOTELS , a hotel chain committed to equal opportunities in the labor market and a market leader with more than 100 hotels in 20 countries, is looking for a Loyalty Program Representative to join the head office team in Playa de Palma.
• ??You will be part of the RIU Class department, the loyalty program of Riu Hotels & Resorts, which rewards loyal customers with exclusive benefits. You will assist members in English , German, Duthc and Spanish , manage the points system and benefits, and respond to inquiries about our hotels worldwide. All of this in a warm and dynamic environment, with daily challenges and continuous learning opportunities.
• ?? Responsibilities :
• Support program members via email and telephone
• Communicate with hotels, front desks, etc.
• Incident management
• Maintain a high-quality database
• ?? Profile :
• Proactive and detail-oriented
• Excellent communication skills
• Team player
• Native English.
• Additional language skills (German, Duthc...) are a strong plus
• ?? What we offer :
• Full-time on-site position, Monday to Friday from 9 : 00 a.m. to 6 : 00 p.m., with the possibility of a flexible schedule such as Monday to Thursday until 6 : 00 p.m. and Friday until 2 : 00 p.m.
• Positive working environment
• Permanent contract
• Free meals at the staff restaurant
• Number of available positions : 2

Requisitos :