HR Specialist

At Bahia Principe, we believe that true luxury is to experience happiness. We put all our effort into service excellence, genuine hospitality and constant innovation. Our purpose is to create unforgettable experiences for our guests, being highly aware of the importance of sustainable development in harmony with the environment and society at large, understanding the management of our hotels from a global perspective. We are passionate about what we do and work exemplarily through collaboration and respect in a cross-cultural environment.

About the role:

As an HR Specialist for the Bahia Principe Sublight Coral Playa, you will act as the key Human Resources representative within the hotel, ensuring the effective execution of training, development, and selection processes. You will play a central role in supporting hotel operations through HR excellence while coordinating closely with the hotel management and the owning company on all labor-related matters.

What will your key responsibilities be?

• Identify training needs and collaborate with hotel leadership to develop and deliver the annual training plan.
• Coordinate and monitor training activities, including logistics, materials, attendance, and reporting.
• Manage training-related subsidies through FUNDAE and oversee associated invoicing and budget tracking.
• Deliver mandatory trainings (e.g., Human Trafficking Prevention, Cybersecurity, Travelife).
• Facilitate onboarding processes and monitor development plans for employees.
• Conduct exit interviews and gather insights for continuous improvement.
• Organize engagement and recognition initiatives for employees.
• Manage the full recruitment cycle for operational roles, from CV screening to onboarding coordination.
• Serve as the main HR point of contact for communication and incident management with the hotel’s owning company, ensuring all labor documentation is collected, validated, and submitted properly.
• Ensure compliance with internal policies, disciplinary rules, schedules, workplace safety, equality, and anti-harassment standards.
• Maintain confidentiality of HR-related information and ensure proper handling of systems and resources.
• Provide support with administrative tasks from other hotel departments when HR activity allows, including assisting with the management and digitization of delivery notes, billing sheets, and other internal documents.

What are we looking for?

• Degree in Psychology, Labor Relations, Business Administration or similar; additional HR training is valued.
• At least two years of experience in HR generalist or operational roles, preferably in the hotel industry.
• Experience in European source markets, commercial strategy in intermediated sales, or multi‑regional environments is a plus.
• Knowledge across: Recruitment, Training, Development, Onboarding, HR Admin, Employee Journey.
• Proficiency in English and Spanish.
• Strong command of office software and HR/Finance management systems.
• Key competencies: Strategic vision, results orientation, teamwork, decision‑making, leadership, and customer orientation.

Our purpose is to be a global benchmark that inspires, transforming every interaction into an opportunity to create unique and memorable experiences; that awakens, promoting an awareness of respect for the environment and the communities we work with; and that transcends, leaving a positive footprint on destinations—a legacy for future generations. We are committed to collaborative work and encourage the autonomy of our team members at all levels.