Barcelona Boutique _ Senior Client Advisor

Etro spa es una marca italiana de moda y lujo, fundada en 1969 y que pone su atencion a la calidad de los tejidos y estampados.

Tiene collecciones pret à porter para hombre y mujer y acesorios.

For our boutique in Barcelona we are looking for a Senior Client Advisor available for work full-time.

She / he will have to provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand.

Key Responsibilities :

• Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Etro history and heritage
• Assist customers accordingly with Etro selling ceremony
• Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
• Ensure the achievement of the Store goals, enhancing and developing the business
• Build and strengthen relationships with customers by developing CRM strategies
• Establish good group dynamics, through efficient communication
• Contribute to manage the visual display of the products in accordance with Etro visual guidelines
• Help ensuring the products replenishment and physical inventory of merchandise

Follow Company grooming, accordingly with Etro standards and policies.

Key Requirements