Product Specialist - Onboarding and B2B Trainer | TheFork

Overview

Join our Movement and Champion Restaurant Culture!

At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry we create unique dining experiences across 11 countries. We’re part of the Tripadvisor Group and proud to be building a diverse people-first culture where respect, ownership, growth and better together values thrive. If you’re passionate about food technology and making a real impact, your seat at the table is ready.

Discover life at TheFork

What you will do

• The B2B Trainer will focus on training our restaurants in our software solutions.
• You have to adapt your pitch to many types of restaurants by phone, in the restaurant or running virtual trainings.
• Help restaurants understand that the digitalization of their establishment is a step for their development.
• Encourage restaurants to change their way of working and use our services appropriately.
• Create needs to upsell and cross-sell products.
• Availability to travel.
• Collect and share feedback from restaurants with our product teams to help improve our tools and training methods.
• Collaborate closely with Sales and Account Managers to ensure a smooth onboarding and long-term adoption.
• Work independently to meet individual goals, track training effectiveness and adoption KPIs.
• Support continuous learning by creating training materials (guides, videos, webinars).
• Act as a product ambassador, always up to date on new features and able to explain them simply to restaurateurs.

Who you are

What we offer you

If you are the right person and you are thrilled to join TheFork, don’t miss this chance and apply. We believe that we are better together and we welcome you for who you are. We endeavor to ensure that everyone — regardless of ability, age, socio-economic and cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status or any characteristic protected under applicable law — has the opportunity to reach their full potential. At TheFork we want you to bring us your unique perspectives and experiences so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to Our HR team will review the request and respond accordingly.

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Key Skills

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