We are looking for an EMS Technical Specialist to lead the delivery of complex Enterprise Managed Services (EMS) projects. This role is ideal for a professional with strong hands-on experience in VMware , NSX , Fortigate , and solid networking fundamentals .
You will work closely with internal teams and customers to ensure accurate technical delivery, seamless deployments, and high-quality service transitions.
Responsibilities
- Lead deployment and integration of EMS technical solutions
- Validate technical requirements and ensure customer alignment
- Manage service requests and support delivery teams
- Produce high-quality technical documentation
- Execute service transition and operational handover
- Communicate effectively with customers and stakeholders
- Provide detailed project plans, updates, and technical guidance
VMware (Critical)
VMware vSphereESXivCentervCloud / vCloud DirectorVMware NSXNetworking
Strong basic networking knowledge (L2 / L3 fundamentals)VLANs, routing basics, subnets, IP addressingTroubleshooting in multi-vendor environmentsSecurity
Hands-on experience with Fortigate firewallsNSX security / microsegmentation knowledgeOther Requirements
Strong documentation skillsAbility to manage technical customer interactionsFluency in English (spoken and written)Nice to Have
Experience in Managed Services or Telco environmentsAutomation (Ansible, Terraform)Monitoring & observability tools