Customer Support - Spanish - Porto

REQUIREMENTS :

• Native / fluent in Spanish (verbal and written, C2 level). Fluent in English (minimum B2 level).
• Ability to listen actively, identify, explain, and resolve issues effectively on first contact.
• Capacity to handle stressful situations.
• Previous experience in Contact Centre or Customer Service (preferable).
• Enthusiastic and skilled in using technology applications (smartphone, tablet, computer).
• Customer-friendly attitude and excellent service skills.
• Curious and persistent in problem-solving.
• Organized with the ability to remain calm under pressure.

BENEFITS :

• Modern, accessible office in a city center with open spaces and public transportation.
• Comprehensive initial training and ongoing guidance.
• Support from colleagues through coaching and mentoring.
• Health and Wellbeing initiatives.
• Relocation support.
• Monthly meal allowance and more.

Key Skills

Employment Type : Full Time

Experience : (Specify years)

Vacancy : 1

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