Outlets Manager

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!

What you’ll do

We are looking for an experienced Outlets Manager to join the opening team at SLS Barcelona. Under the guidance of the Director of Food & Beverage, the Outlets Manager directs the operations of the Food & Beverage Restaurant and In-Room Dining within the hotel. The Outlets Manager assures the service is true to the SLS brand by fostering a team culture in which its members feel empowered to make decisions and take responsibility for their workload and professional development.

• Manage and oversee the entire restaurant and In-Room Dining operations.
• Ensure the food & beverage concept of the restaurant is well executed and expectations of guests and the team are accomplished whilst continually looking for areas to improve.
• Continually update service offerings in line with trends and guest expectations.
• Manage food & beverage costs control.
• Ensure service and other standards according to SOPs are adhered to.
• Ensure cash handling procedures are followed and all stock items are managed.
• Ensure that the food & beverage team is continually trained in product and menu knowledge.
• Oversee the preparation and presentation of food & beverages to meet set standards.
• Ensures that regular, on-going communication occurs in the restaurant.
• Contributes to the hiring process, conduct performance appraisals, and make personnel-related decisions.
• Ensures that food and beverage products are of the highest quality and presented effectively.
• Supports the Head of Bars & Restaurants in various administrative tasks, including departmental reports and strategic planning.
• Facilitates the integration of new hires into the department through orientation programs and tailored training initiatives to enable successful job performance.

What we are looking for...

What's in it for you...

SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.