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Customer Service Advisor (German – Austria Market) & English – Premium Automotive Brand

Customer Service Advisor (German – Austria Market) & English – Premium Automotive Brand

Foundevermadrid, Madrid, SPAIN
Hace 7 días
Descripción del trabajo

Are you passionate about providing exceptional customer service? Do you speak German (Austria) at a native or bilingual level and have strong English skills? Join our team and represent one of the world’s leading premium automotive brands from our Madrid office!

🧾 Key Responsibilities

As a Customer Service Advisor , you will :

  • Assist customers by phone and email, ensuring excellent service aligned with the brand’s premium standards.
  • Communicate efficiently in German (Austria) and English , both spoken and written.
  • Handle inquiries related to products, services, and after-sales support

✅ What We’re Looking For

  • Native / Bilingual German (Austria) speaker.
  • Advanced English level (minimum B2) .
  • Strong communication and customer service skills.
  • Previous experience in customer support is a plus.

    • 📄 Contract & Compensation

  • Type of contract : Permanent (2-month probation period).
  • Schedule : Monday to Friday, full-time (39 hours / week).
  • Service hours : Between 08 : 00 and 20 : 00 (rotating shifts).
  • Salary : €20,000 gross / year , paid in 12 monthly installments .

    • 🎓 Training

  • Start date : 22 / 09 / 2025
  • End date : 10 / 10 / 2025
  • Duration : 3 weeks, Monday to Friday from 09 : 00 to 18 : 00.
  • Location : On-site, paid training (language bonus not included during training).

    • 📍 Workplace Details

  • Location : Paseo Imperial, 14, 28005 Madrid
  • Work mode : 100% on-site

    • 🚀 Join us and be the voice of a prestigious automotive brand in the Austrian market. Apply now and start your journey on 22 / 09 / 2025!

    If you're ambitious and enjoy engaging with customers, this role is perfect for you! 😃

    We are committed to supporting your growth and development, whether it’s through training, balancing family life, continuing studies, or pursuing other professional activities.

    You set the limits! 🌟

    Innovative Training Plan :

    Continue to develop your skills and knowledge. 📈

    Well-Being Programs :

  • Move Well : Access workout routines and tips to stay active. 🏋️ ♂️
  • Eat Well : Nutritional guidance, recipes, and articles to enjoy a healthy lifestyle. 🍏
  • Live Well : Tools for stress reduction, mindfulness, and mental health support. 🧘 ♀️
  • Do Well : Participate in charitable and wellness activities that make a difference. 🤗

    • Create your best moments. ✨

    Join the #FoundeverLife! 🌈

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    Customer Service German • madrid, Madrid, SPAIN