Digital Payments Product Manager

CoverWallet is a team within Aon Business Services at Aon, a global leader in risk and insurance solutions. Our mission is to help small clients easily understand, buy, and maintain protection for themselves and their businesses. Our vision is to build customer-centric, revenue-driving insurance experiences powered by actionable data, elegant design, and modern technology. Our experiences and technology support businesses in the U. S. , Europe, and Asia.

What you will do :

As a Digital Product Manager for Digital Payments & Fiduciary, you will focus on scaling our digital platform for customer payments, as well as managing integrations with enterprise accounting & fiduciary systems. Our Digital Payments platform has experienced considerable growth in recent years, and requires a hands‐on and strategically‐minded Product Manager to drive scale. You will be responsible for analyzing data inputs to inform new capabilities, curating opportunities to innovate customer experience and improve business conversion, and ensure platform integrity and reliability across internal accounting and billing systems. You will work in a fast‐paced environment, collaborating with data scientists, software engineers, UI designers, and cross‐functional teams to ship high‐quality, user‐centric products.

A Typical Day :

We are looking for a highly motivated individual who can work collaboratively to :

Identify a funnel of quantitative and qualitative inputs to curate opportunities for product improvement and innovation.

Contribute to the product vision and roadmaps for enhancing the customer and agent‐focused experiences around payments, accounts‐receivable, and accounting.

Develop high‐level experience and process diagrams and wireframes to set requirements, guide stakeholder discussions, and brief UI design.

Draft stories and business cases using qualitative and quantitative data

Recommend and remotely lead research and discovery activities, inclusive of user research, data analysis, and competitive reviews.

Communicate clearly with multiple stakeholders and set appropriate expectations.

Work closely with data scientists, designers, engineers, finance, accounting, operations, sales, marketing, and business teams.

What you need to succeed :

Bachelor's degree in a related field of study such as Product Management, Engineering, or Business (with a relevant concentration).

3-5 years of experience in digital product management

Past experience with digital payments preferred.

Familiarity with experience analytics tools, frameworks, and building business cases.

Strong analytical skills and ability to use data to drive decisions.

Willingness to roll up your sleeves and get things done.

Strong consensus and relationship‐building skills.

Proven ability to influence cross‐functional teams without formal authority.

Comfortable working in a fast‐paced and dynamic environment.

Outstanding communication skills across all mediums (presentations, stories, verbal).

Super curious and proactive about investigating root causes and understanding business processes.

Preferred but not required :

FinTech, InsurTech, or Commercial Property & Casualty industry experience

Experience working within a matrixed organizational structure.

About the recruitment process

Your first contact with CoverWallet will be through an HR interview with one of our colleagues from the Talent Acquisition area, who will tell you everything about our company and its history, as well as the details of the position, functions and your future conditions. We would love to know your professional and academic career, and of course, your motivations and expectations for a new professional project. We will be happy to answer all your questions!

Do we have a match? Let's move on to your First Product Interview ! You will meet one of our collegueas from the Product team, who will explain to you in more detail what the team's day‐to‐day life is and its responsibilities. They will be very interested in expanding information about your experience as a Product Manager.

If everything has gone well and you have impressed our colleague. . we advance to the second stage of the process ! A new Product interview with another CoverWallet colleguea, and probably someone form our Payments team.

If you've made it this far, things are getting interesting. . It's time for your Final Interview ! In this case, you will have the opportunity to meet one of our Heads of Product, who will close the selection process with an interview aimed at getting to know you not only on a professional and technical level, but also on a personal level, so that both of you can reach the conclusion of whether the purpose of our project fits with your professional aspirations.

Why CoverWallet :

At CoverWallet you will have the opportunity to be a key player in the transformation of one of the largest industries and in one of the most developed digital markets in the world. You will work in a cutting‐edge tech environment, alongside a super powerful and diverse global team. Join us and build your own career plan in one of the world's leading companies, tailored to your dreams and aspirations! And just for good measure...

• ? Competitive salary based on your background and experience, and a variable annual bonus set according to your goals

Enjoy flexible working hours and find out your ideal way of working thanks to our smart work model : full remote or hybrid, it's up to you!

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