Technical Sales & Account Manager DATA CENTERS

Overview

Technical Sales & Account Manager - DATA CENTERS

Johnson Controls is a global leader in technological solutions for smart and sustainable buildings. With over 94,000 employees across more than 150 countries we design and implement automated buildings, integrated infrastructure, advanced systems for HVAC, security, automation and energy efficiency.

Our teams work on high-impact projects for clients in sectors such as construction, retail, healthcare and transportation using cutting-edge technologies. Being part of Johnson Controls means contributing to a more efficient, secure and connected future.

What you will do

Aligned with the EMEA Data Center vertical strategy you will build and nurture long-term relationships with consulting engineers, design & build contractors, hyperscalers and colocation operators.

Your mission : to generate a strong business pipeline across the region while leveraging Johnson Controls comprehensive portfolio. This is a high-impact role that offers you the opportunity to grow professionally, expand your network across Europe and shape the future of mission-critical infrastructure.

You are a driven and organized sales professional skilled at building strong client relationships and managing multiple priorities.

In this role you will communicate Johnson Controls offerings clearly, define strategic sales approaches and position the company as the preferred supplier for key accounts in the data center sector. You will collaborate across EMEA teams to maximize growth, influence specifications and ensure customer satisfaction. Using sales tools and market insights you will expand business opportunities, support consultant engineers and consistently work toward achieving your sales targets.

How you will do it

• Builds partnering relationships with assigned Data Center customers (C-level, VP and operational levels) and consulting engineers to earn basis of design (BOD) influence, specifications and lead account and project strategies to grow our account share across our entire line card of BMS systems offerings. Develops and continually refines Account Management Plans to achieve this success.
• Maintains frequent face-to-face contact with the customers who most directly influence decisions. Actively listens, probes, identifies and addresses concerns. Understands the customers business and speaks their language. Develops credibility, loyalty, trust and win-win relationships.
• Consistently drives specifications towards the full spectrum of Johnson Controls offerings with consulting engineers, design & build contractors, hyperscalers and colocation operators, not only earning BoD status but also influencing written specifications to provide value to the customers and differentiation from competitors. With assigned owner accounts consistently drives preference for our offerings, works on building OFCI / CFCI programs for BMS solutions, achieves favorable specifications & decision making.
• Leads collaborative efforts with regional offices, global products and other JCI teams to pursue projects based on account assignments.
• Develops relationships with internal support, sales operations and administrative staff to ensure customer satisfaction and quickly addresses issues. Trains and mentors local sales teams within EMEA to drive customer satisfaction.
• Conducts technical presentations on JCI offerings and positions oneself as a subject matter expert to assigned accounts.
• Keeps management informed of progress and account status. Leverages management with accounts such as local area and / or executive leadership engagement and sponsorship when and where appropriate.
• Utilizes applicable sales tools effectively (Salesforce CRM, Altify, Account Management, STAR Account Plan reviews, etc.) to plan, build pipeline of opportunity and document progress as well as increase penetration of accounts.
• Develops a solid understanding and remains current on industry standards pertinent to building codes / regulations within the EMEA region and best practices for design of BMS solutions within data centers.
• Provides feedback to management and factory teams on activities in the field including customer perception of JCI products, competitive moves, industry trends and pipeline information.
• Acts as a thought leader in terms of BMS solutions for data centers, fosters a team mentality within all internal departments, communicates effectively and clearly to create internal alignment with all stakeholders.
• Supports the entire pre-bid (sales support), bid (DoA) and post-bid (handover) processes to set our regional teams up for a successful delivery and works with local / regional / global operation teams to achieve high levels of customer satisfaction.
• Owns and facilitates the customer relationships through regular cadence QBRs and on-site / virtual meetings. Initiates technology innovation sessions with consulting engineers, design & build contractors, hyperscalers and colocation operators within EMEA and aligns with global teams on similar initiatives and helps localize those initiatives for data centers.
• Participates in professional organizations for reasons of personal development, customer relationship building and industry networking within local / regional market and community.

What we are looking for

What we offer

Johnson Control offers an interesting remuneration package according to your qualifications and experience. You will be able to enjoy an attractive package of social benefits such as life and accident insurance and the possibility of opting for Flexible addition to our salary policy; job stability, continuous training, the possibility of professional development and an excellent working environment are part of our employee benefits package.

By working with us you will be part of a global company which embraces diversity, rewards a job well done and inspires people to achieve. An environment that is constantly evolving; we will lay the foundations for you to develop a career path that is as unique as you are. As a member of our team you will have the opportunity to make a difference. The world is waiting for you and so are we.

Who are we

At Johnson Controls we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and comfort we drive the outcomes that matter most. Dedicated to protecting the environment we deliver on our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 105,000 experts in more than 150 countries and more than 130 years of innovation we are committed to our customers mission.

Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry including Tyco, York, Sensormatic Solutions, Metasys, Ruskin, Titus, Frick, Penn, Sabroe, Simplex, Ansul and Grinnell.

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This announcement is written with impartiality and non-discrimination based on gender, race, ideology or any other reason in mind. Specifically it takes into account respect for the laws in force on gender equality between women and men (Law 3 / 2007). The company is committed to equal opportunities in accordance with its policies and standards of conduct.

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