French Telesales Agent remote in Spain

Overview French Telesales Agent, remote in Spain. Hybrid or Remote position, based in Spain.

BOROLEO Madrid, Community of Madrid, Spain

Become part of an international organization that has been supporting over 16 million people worldwide for more than a century. We are looking for a sales-oriented professional who can assist customers with insurance-related services and product registrations while delivering excellent customer service.

Responsibilities Handle inbound calls in French, assisting customers with insurance-related services.

Answer calls from customers who recently purchased an appliance and wish to register it.

Collect and confirm all necessary details to complete the product registration.

Explain the legal warranty terms, introduce consumer insurance, and offer additional coverage options.

Apply effective sales techniques, address objections professionally, and guide customers through the insurance process.

Maintain excellent customer service standards, adapt to changes, and work towards set targets.

Provide valuable feedback on process improvements and best practices.

Ensure accurate data entry for client registrations and insurance offerings.

Follow compliance guidelines and company policies.

Requirements Fluent in French, with a good command of English and Spanish (B1 level).

Customer-oriented with a friendly and professional approach.

Minimum 1 year of (tele)sales experience with strong negotiation skills.

Dynamic, detail-oriented, diplomatic, and an excellent communicator.

Team player with a proactive attitude and a passion for delivering great customer service.

Comfortable using Microsoft Office tools and CRM systems.

Benefits Competitive salary with high sales commissions.

Meal vouchers (Tickets Restaurant).

Company-sponsored Life Insurance.

A young, dynamic, and international work environment with modern and comfortable working conditions.

Opportunity to take English or Spanish language classes.

Job function Sales and Business Development

Industries : Legal Services

Seniority level Entry level

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