Product Engineer (x / f / m) - Claims Management

The mission & impact

We are building the insurance infrastructure that 700K+ people depend on across France, Spain, Belgium, and Canada.

What you\'ll build and who you\'ll work with

You would join the team called “Claims Management”, in charge of refunding €350M+ of healthcare expenses every year to 1M+ members across France, Belgium, Spain, and Canada. Our mission is to refund each member as fast as we can and the right amount, while being cost-effective for Alan. We have internalized all the critical parts to handle health claims, which makes this product division a technical, deep, and exciting place to work.

Claims Management Contains Several Product Crews

• Document processing : 2M documents received every year. We automatically parse a good portion of them with LLMs but we want to go further.
• Claims experience : Building the most memorable and straightforward experience for our members to understand their guarantees and get a claim refunded. Across 4 different countries, mobile and desktop.
• Payments : Building a payment infra & source ingestion system to make sure our members get refunded super fast or better, they don’t need to advance the money.
• Fraud fighting : 4M€ saved in 2024 with an internal stack combining Machine learning scoring, anomaly detections, and manual investigations.

Is it you we’re looking for?

We are looking for engineers with 3+ years of experience who get excited about building complex systems that need to work perfectly 24 / 7 every day of the year despite being on a high-growth trajectory.

Qualifications & what we value

Mission Alignment :

The Engineering team

In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and ourselves. Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction. We move fast, with a lot of ownership, and are proud to tackle big problems. Our process is simple : those who make product decisions are the same ones who build them. Our stack is React, Python / Flask, PostgreSQL in a monorepo. We deploy daily and believe in distributed ownership – you build it, you own it.

Want to know more? Read this article to discover life as an Engineer at Alan and this article on our Engineering career path.

How we work

Location : You must be legally eligible to work in France, Belgium, or Spain.

Remote work : We offer remote work flexibility, but we value in-person collaboration.

Important note : We hire people, not roles. If you\'re excited about this opportunity but don\'t check every box, we\'d love to hear from you. Everyone should feel free to apply; it can only bring learnings or success. If you identify yourself as a woman, note that research shows women often apply only when meeting 100% of requirements. Remember, this is just a guide, not a checklist. We\'ll be thrilled to receive your application.

Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor pages for more info.

Perks & Benefits

Note : While you\'re applying for the Claims Management team, you may join a different engineering team based on where we think you\'ll have the most impact.

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