Analista Funcional / Gestor Proyectos (Plataforma Saas) (Cliente Final) (H / M / X)

candidates shouldwork onsite in either of these locations depending on your location.

Responsibilities for Global Network Operations

Owns engaging, solutioning and supporting network infrastructure (Data, Security) locally and globally

Troubleshoot complex network (LAN, WAN, DNS, etc) and firewall-related issues

Manage and resolve user-generated incident tickets while providing excellent customer service

Utilize and optimize operational toolset, including monitoring, configuration management, etc.

Proactively pinpoint and eliminate network performance bottlenecks impacting business workloads

Secure the network from malicious internal attacks

Provide technical leadership and expertise in escalations, P1-P3 incident response tickets

Continuous improvements - participates in Problem Management, Post-mortems, root cause analysis and accelerate / advance the resolution of incidents impacting the Critical Production Environment & pro-longing escalations

Profile

Bachelor’s Degree in Engineering, Computer Science or Information Technology or equivalent experience and / or certifications

Minimum 2-3 years of hands-on network and security experience with minimally a Cisco CCNA or CompTIA Network+ Certification

Solid experience on Cisco, Firewalls, Fortinet, Palo Alto and InfoBlox

Additional Details

SENIORITY : Medior / Senior

START DATE : January

DURATION : 12 Months

EXTENSION : Yes

CONTRACT : Freelance

LOCATION : Madrid or Barcelona or Malaga

HOURS PER WEEK : 40

LANGUAGES : Fluent Spanish and English

INTERVIEW PROCESS : 2 stages

If you are interested, please forward your updated resume to to be considered.