Solution Consultant Manager

Overview

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Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management. Accertify helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making and precise control, ensuring our customers are always confidently in the driver’s seat and ready to #MoveAtTheSpeedOfRight. Be in the driver’s seat of your career as a Solution Consultant with the industry leader — and build a career you can trust.

Join our Client Onboarding and Delivery Team and play a key role in shaping the colleague experience worldwide. We’re seeking an individual passionate about operational excellence and dedicated to providing seamless support to our global workforce. The Solution Consultant is responsible for outlining and presenting product offerings and architecture effectively to prospects and customers, building confidence in Accertify’s technology infrastructure, and addressing all technical inquiries during the sales cycle. To succeed, the Solution Consultant must have a strong desire to apply their business and technical skills, including gathering business requirements, developing a technical sales strategy, and configuring and demonstrating solutions that meet these requirements. Additionally, the candidate must be able to document and clearly explain the solution design to internal teams to ensure a smooth transition from post-contract to implementation. This role requires collaboration across departments and coordination with the Onboarding Teams to fill any strategic gaps and ensure the recommended solution is successfully implemented.

Responsibilities

• The ability to confidently present and articulate the business value of Accertify’s solutions to managers and executives of all levels (namely, client-facing stakeholders)
• The ability to uncover the challenges and issues clients face by executing successful and targeted discovery sessions, demonstrations, and workshops
• Partner with the Sales team to engage with clients to define, create, and present solution prototypes, scoped into statements of work
• Partner with the Implementation team to ensure solutions identified are implemented and aligned with both the client’s and Accertify’s strategies
• Be a thought leader who is curious and can create new solutions using out-of-the-box thinking
• Be self-motivated, flexible, and take initiative
• Demonstrate a working knowledge of Online Fraud, Chargebacks (Disputes), and Payment Processing life cycle
• The ability to address security, cloud computing, and Payment Card Industry (PCI) standards
• Deliver product, technical, and security-related responses on RFPs / RFIs
• The ability to manage multiple client engagements simultaneously
• Understand Machine Learning concepts for Fraud modelling
• Work as a team player by contributing, learning, and sharing new knowledge
• Lend efforts towards maintaining our Demo environment

Skills & Qualifications

Additional Details

Benefits

At Accertify, we believe in investing in our people. We offer a comprehensive suite of benefits to support your success both professionally and personally :

Are you ready to make an impact? Apply today and be in the driver’s seat of your career.

Employment type

Job function

Seniority level : Entry level

Location : Madrid, Community of Madrid, Spain

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