Configuration Specialist

Overview

Configuration Specialist role at Nalanda Global. Nalanda is a leading Spanish multinational dedicated to bridging the gap between large companies and their suppliers through an innovative digital platform. Our platform streamlines business processes such as document exchange, purchases, invoices, and vital business information. We specialize in coordinating activities between contractors and their suppliers, minimizing costs, time, and risks, while fostering transparent and effective business relationships.

We are a dynamic, forward-thinking company committed to building an inclusive workplace where talent thrives. At Nalanda, we believe that the development of people drives organizational success. Join us as we continue to build a culture of growth, inclusivity, and excellence.

Role summary

A multi skilled role supporting the delivery and maintenance of platform configurations that meet business, regulatory, and customer needs. This role will operate across the end-to-end lifecycle of a configuration change, from triage to release management, ensuring quality, communication, and efficiency is upheld to the highest standards.

Key responsibilities

• Engage with customers, internal stakeholders and SMEs to understand compliance needs, interpret, analyse and build solutions to meet those needs.
• Review configuration change requests for feasibility, completeness, and alignment with standards.
• Support Root Cause Analysis and resolution of configuration issues.
• Interpret technical and process requirements into executable configuration actions.
• Confidently question decisions to arrive at suitable outcomes for all stakeholders.
• Analyse the impacts of change and roll-out strategies.
• Maintain detailed end-to-end visibility of requests and expertly manage stakeholder communication and expectations.
• Analyse compliance questionnaires and provide feedback to the business and / or customer for potential improvements.
• Design high quality prototypes & technical specifications for configuration solutions, in line with Group standards & processes.
• Configure design specifications into the required platform environments using appropriate tooling.
• Perform peer-review quality control checks to ensure high-levels of quality and accuracy.
• Ensure that all activities are carried out and documented in line with Group standards & processes.
• Assist with data reporting and deployment activities as necessary to support the roll-out of configuration changes.
• Assist in analysing configuration usage data to inform improvement decisions.
• Ensure all activities are undertaken within the scope of the business’s ISO accreditations.
• Any additional duties that may be required for the successful delivery of the role.

Essential Skills & Experience

Desirable Skills

What we offer

Job details

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