Join Patrique Mercier Recruitment JP as a Spanish Speaking Customer Care Specialist in Greece with a paid relocation package! This amazing opportunity allows you to immerse yourself in a new culture while providing exceptional support to Spanish-speaking customers for a leading international company.
In this role, you will be the face of our client, helping to address customer queries, resolve issues, and ensure a smooth and satisfying customer experience. If you're fluent in Spanish, have a passion for helping others, and are excited about the idea of relocating to Greece, we encourage you to apply!
Responsibilities
- Assist Spanish-speaking customers via phone, email, and live chat, providing timely and accurate information.
- Handle customer complaints and inquiries professionally, ensuring customer satisfaction.
- Document customer interactions in our CRM system for ongoing quality assessment.
- Collaborate with your team to enhance the customer service experience and streamline processes.
- Participate in training and professional development to stay up to date on products and services.
- Collect customer feedback and relay insights to management for service enhancements.
Requirements
Fluency in Spanish and English, both written and spoken.Excellent communication skills with a strong focus on customer satisfaction.Previous experience in customer service is advantageous but not required.Ability to work effectively in a team and independently in a fast-paced environment.Strong problem-solving skills and the capacity to adapt to various customer scenarios.Familiarity with CRM software and customer support tools is a plus.A willingness to commit to relocation and embrace a new culture.Benefits
Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.Professional growth & development opportunities.Competitive performance bonuses.Competitive monthly salary + 2 extra salaries per year.Health care benefits and numerous other discounts.Fully paid training by certified instructors.State of the art premises, providing a great working environment with relaxing break areas.Special events as well as community & social responsibility initiatives.Referral Program : Bring your friends and receive great bonuses!Free Greek language courses.Work for a Great Place to Work-Certified Company.