Partners & Enablement Manager

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Overview dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets. By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

Opportunity What\'s the opportunity? As our Partners & Enablement Manager, you will be responsible for managing the relationship with global partners (e.g., Acquirers, Schemes, and Service Providers). This role oversees centralized processes that require consistent implementation across regional and local partners, while providing global leadership on partnership standards, health, compliance, and best practices. The position requires a combination of strategic relationship management, operational oversight, and cross-functional coordination to drive sustainable partner growth, compliance, and innovation.

Responsibilities Strategically oversee worldwide partner accounts, focusing on shared growth prospects and aligning their initiatives with core business objectives

Act as the main point of contact for strategic, commercial, and operational issues

Coordinate regular partner reviews, provide business updates, and handle escalations

Promote commercial opportunities and foster growth with all global partners

Address performance gaps by developing and implementing structured action plans with other teams.

Ensure partners adhere to contractual obligations and operational standards

Monitor cross regions partner performance through key metrics : Health Scorecard, Redundancy coverage and Transaction performance

Lead the implementation of standardized processes and guidelines of global initiatives (e.g., Network Tokens)

Ensure consistency and compliance by aligning regional execution with global mandates

Support global enablement projects, including new partner onboarding, capability expansion, and market launches

Design and execute joint initiatives with commercial and product teams to drive transaction growth

Coordinate cross-team training sessions, workshops, and knowledge-sharing forums

Qualifications Strong experience in commercial roles, with a proven ability to identify and drive business opportunities

Understanding of card schemes and payment networks is highly valuable

Demonstrated ability to work effectively across multiple regions and cultures

Ability to interpret performance metrics, identify trends, and develop actionable plans

Experience leading cross-functional projects and initiatives, ensuring timely and effective execution

Excellent communication and relationship-building skills, with the ability to influence both internal and external stakeholders

Proactive approach to identifying issues and implementing solutions

Comfortable working in a fast-paced, dynamic, and evolving global environment

Strong team player, able to coordinate and align multiple teams towards common objectives

What do we offer? Remote work : work from anywhere or one of our offices around the globe!

Flexibility : we have flexible schedules and we are driven by performance

Fintech industry : work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity

Referral bonus program : our internal talents are the best recruiters - refer someone ideal for a role and get rewarded

Learning & development : get access to a Premium Coursera subscription

Language classes : we provide free English, Spanish, or Portuguese classes

Social budget : you\'ll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!

dLocal Houses : want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!

For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required

After you apply Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!

You can also check out our webpage, LinkedIn, Instagram, and YouTube for more about dLocal!

Job details Seniority level : Not Applicable

Employment type : Full-time

Job function : Business Development and Sales

Referrals increase your chances of interviewing at dLocal by 2x

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