Business Analyst / Project Manager

Overview Tokio Marine HCC (TMHCC) is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, Ireland, and other locations. We are part of the Tokio Marine group, with more than forty years of growth, profitability, and stability. We offer important insurance products that most people don’t know exist. We invest in our employees’ careers and provide a collaborative and rewarding environment to gain the knowledge, skills, and experience that lead to a rewarding career. Our products allow our customers to take on opportunity with confidence, and our competitive salaries, attractive benefits, and potential for career growth support that opportunity.

Business Analyst / Project Manager

Description :

The Business Analysis team at Tokio Marine HCC, part of the Underwriting department, plays a crucial role in analyzing business processes, identifying opportunities for improvement, and implementing solutions to enhance efficiency, reduce costs, and support company goals. Based in our Barcelona office, the Business Analyst / Project Manager will act as a key liaison between the front and back offices, ensuring that operational systems meet business needs. This role involves gathering and analyzing requirements, driving system enhancements, and managing project progress while keeping stakeholders informed. Reporting directly to the Business Analysis Manager, this position also provides operational support to various departments, ensuring the seamless execution of business processes.

Responsibilities Serve as a primary point of contact for system-related inquiries across departments (Underwriting, Finance, Compliance, Operations).

Lead new system implementations by translating business needs into system requirements.

Collaborate closely with stakeholders to gather, analyze, and document business requirements, ensuring alignment with strategic goals.

Coordinate cross-functional teams and maintain stakeholder engagement throughout the project lifecycle.

Analyze system impacts resulting from business process changes.

Communicate system updates and improvements through emails, newsletters, and presentations.

Utilize Azure DevOps (ADO) to log bugs / stories and track system updates.

Participate in Scrum meetings (Refinement & Planning).

Deliver training sessions on system updates and ensure employee understanding of monthly releases.

Identify opportunities for system enhancements and process optimizations.

Maintain up-to-date documentation, including Policy Administrative Systems manuals and BA (Operations) training materials.

Work closely with the Product Owner to align system changes with business objectives.

Requirements Bachelor\'s degree.

2-4 years of prior experience in a combined Business Analyst and Project Manager role.

Proven experience in business requirements analysis and documentation.

Project management skills, with a successful track record of delivering projects on time and within scope.

Hands-on experience in SIT, UAT and bug tracking.

Strong analytical and problem-solving abilities; capable of translating business needs into technical requirements.

Fluent in English, with excellent written and advanced verbal communication skills; additional languages (preferably Spanish) are an asset.

Preferably experienced in or knowledgeable about the insurance sector.

Advanced proficiency in standard software applications

Experience with data analysis or reporting tools (e.g., Power BI, ERS, Excel, SQL, DQ Pro, Automation) is a plus.

Knowledge of Visio, Miro, Agile frameworks (e.g., ADO, Visual Studio), and systems such as Pega, SBS Eclipse, or NewGen is a plus.

Profile Strong analytical and problem-solving skills.

Proactive, with a solution-oriented mindset and a high level of ownership.

Service-oriented approach towards stakeholders.

Reliable, punctual, and committed to high-quality work.

A team player with the ability to work across multiple business units.

Strong knowledge-sharing and training abilities.

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