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Microsoft 365 Exchange Support Engineer

Microsoft 365 Exchange Support Engineer

Tata Consultancy ServicesMadrid, Community of Madrid, Spain
Hace mΓ‘s de 30 dΓ­as
DescripciΓ³n del trabajo

Are you a M365 Support Engineer seeking a new interesting challenge ? πŸ”

If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for ! πŸ‘€

✍️ WHAT WILL YOU DO?

We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks :

  • End to end Exchange Service Management Including Exchange Online with SLA and KPI reporting, various exchange policies management, monitoring, governance, security controls and administration
  • Ability to manage 24x7 Critical Situation for any Exchange (Onprem / Online), Service health or unavailability related P1 issues
  • Ability to Provide Service health level, Operational level, Performance level, Scalability level guidance and reviews
  • Technical advisory on messaging area, Working with customer on any technology level planning related to messaging
  • Working and Co-ordination with Microsoft Premier support on Services, hotfixes, patches etc
  • Managing new features and releases, impact analysis, testing, issue user advisory for new feature rollout
  • Develop automation scripts , test and deploy and KPI reporting on such initiatives
  • Create and manage recipients, mailboxes, Shared mailbox, mailbox access, mailbox size, mail archival & features
  • Manage Distribution lists, and Security group management via M365 admin portal
  • Should have knowledge and good exposure in Exchange Online Migration from On-premises ( Exchange 2010 / 2013 / 2016 ) using Hybrid Configuration Wizard or 3rd Party tools
  • Ability to work on 3rd party migration tools like Quest on Demand or BitTitan
  • Deep Understanding of Email Gateway , Centralized / decentralized Mail Transport , EOP & MRS Proxy
  • Should have good understanding on messaging troubleshooting
  • Installation and configuration of Azure AD Connect / Windows AD GPO / Mail Transport
  • Should have good knowledge and exposure on D LP / EOP / eDiscovery / Conditional access / ATP
  • Ability to develop PowerShell script for task automation
  • Outlook Client Management
  • SSL Certificate management
  • DAG Management
  • SMTP relay agent management
  • Patch Management of Exchange Onprem servers
  • Archiving & Journaling management

🧐 WHAT ARE WE LOOKING FOR?

  • At least 2 years of professional experience in a similar role
  • Fluent English
  • πŸ“… WHERE AND WHEN?

  • Workplace : C / Santa Leonor, 65 - Madrid (Hybrid : 60% In-office / 40% remote)
  • Work Schedule : 12x5 Shift (7 : 00 – 15 : 00 / 11 : 00 – 19 : 00) + on call
  • 🀝 WHAT CAN WE OFFER YOU?

  • Permanent contract πŸ“‹ - We offer indefinite contracts from the first day.
  • Pay and benefits πŸ’Έ - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance).
  • Work from home 🏚️ - We offer you a financial support every month for your working from home expenses . In addition, in the first month we will give you a bonus to help you to set up your workplace πŸ‘¨β€πŸ’»
  • Opportunity knocks πŸ‘πŸ» - Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews .
  • Learn as you grow πŸ“š - Starting with a fantastic onboarding program , TCS has robust learning platforms that will allow you to learn and grow personal as professionally.
  • Bring your buddy πŸ‘« - If you have referred a friend for an open position under the BYB Scheme and she / he is hired you’ll receive a very attractive cash award.
  • Connect globally 🌏 - Work with people from all over the world . You can feel the multicultural workforce .
  • Benefit from being a TCSer 🎟️ – By being part of the TCS Spain family you can enjoy benefits, offers and corporate discounts on the best brands .
  • And so on πŸŽ‰ - Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events... This has only just begun!
  • πŸ’‘ WHO ARE WE?

    Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally πŸš€

    With a presence in 55 countries and more than 600,000 employees , TCS is considered one of the 10 best companies to work for worldwide in 2025 according to the Top Employers Institute πŸ₯‡

    TCS Spain started operations in 2001 and currently has a diverse workforce that collaborates with the main Spanish and multinational companies 🌏

    TCS Spain has been certified as a Top Employer 2025 and has also been chosen as one of the 100 Best Companies to Work for in Spain in 2025 according to Forbes πŸ†

    Among the portfolio of services, TCS has information technology services , asset-based solutions , global consulting , engineering and industrial services , digital solutions and services , application maintenance and development , quality assurance and testing services , IT infrastructure and BPS 🎯

    Responsible for development , TCS Spain is committed to inclusion, diversity and sustainability , and promotes flexibility policies that support wellbeing and work-life balance πŸ’―

    WELCOME, WE ARE WAITING FOR YOU! πŸš€

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    Support Engineer β€’ Madrid, Community of Madrid, Spain