The Hospitality Manager will oversee and elevate the guest experience across our villas, heritage homes, and hospitality-driven projects. You will be responsible for day-to-day operations, property readiness, team coordination, and delivering the signature Jessica Bataille experience—warm, authentic, elegant, and deeply human.
Responsibilities
Guest Experience & Operations
- Own and design the full guest experience in our villas and Heritage Residences.
- Ensure each property is impeccably prepared : housekeeping, amenities, styling, maintenance checks.
- Coordinate arrivals, departures, and guest communication with a high level of service.
Hospitality Systems & Standards
Implement and maintain operational protocols and JB hospitality standards.Coordinate external teams (cleaning, gardening, maintenance, technicians).Lifestyle & Concierge Services
Manage bespoke services such as wellness sessions, private chefs, curated activities, and local experiences.Create meaningful Mediterranean experiences that reflect the JB identity.Property Management Support
Report incidents, coordinate repairs, and ensure quick and efficient resolution.Oversee inventories, linens, consumables, and styling consistency.Communication & Community Building
Act as the key touchpoint for guests, clients, and partners.Deliver warm, elegant, and thoughtful hospitality aligned with our values.Qualifications
Experience in premium hospitality, boutique hotels, luxury villas, or high-end property management.Excellent communication skills (English and Spanish required).Strong sense of aesthetics and affinity for Mediterranean design.Highly organized, proactive, autonomous, and detail-oriented.Warm, service-driven personality with high reliability and emotional intelligence.Ability to coordinate multiple tasks and teams smoothly.What We Offer
The opportunity to work within a creative, purpose-driven, and expanding group.An inspiring environment in Jávea with unique Mediterranean projects.Growth opportunities across various JB verticals : design, real estate, hospitality, experiences, and heritage.A close, dynamic, and creative team culture.