Ishift Business Enablement Order To Serve Lead

IShift Business Enablement Order to Serve LeadLocation : Barcelona, Spain

As part of Sanofi's strategic initiative to harmonize and standardize practices, we are seeking an experienced iShift Business Enablement Lead to join our Order to Serve (O2S) Global Process Owner team. This senior management role will drive S / 4 Hana deployment and enhancement of standardized end‑to‑end processes across all regions. The position will lead a team of senior professionals and analysts, ensuring successful execution of the iShift program objectives while developing future leaders within the organization.

Main Responsibilities

Provide strategic leadership for the iShift Business Enablement function within the O2S Global Process Owner team.

Develop and execute strategies that align with Sanofi's global objectives and drive innovation from the ERP perspective.

Understand the broader strategic Order to Cash picture and propose ideas that enhance S / 4 Hana / ERP capabilities across the organization.

Senior Team Leadership And Development

Lead and mentor a team of senior professionals, fostering a culture of excellence, innovation, and continuous learning.

Identify and develop high‑potential team members, creating a strong pipeline of future leaders.

Set challenging performance objectives for direct reports and provide coaching to support their professional growth.

Advanced Program Management

Oversee complex transformation programs across regions, ensuring alignment with global strategies.

Ensure consistent integration between ERP and order‑to‑cash satellites solutions (Salesforce Service Cloud, Web portal) and other satellites projects from partner functions.

Make informed decisions on resource allocation, priorities, and risk mitigation across various initiatives.

Implement effective governance structures to ensure successful delivery of multi‑year projects.

Cross‑Functional Collaboration And Influence

Build and maintain strong relationships with key stakeholders across digital teams, partner functions, and senior management.

Influence strategic decision‑making through effective communication and demonstration of business value.

Foster a collaborative environment that encourages cross‑functional problem‑solving.

Partner with Solution delivery to ensure understanding of business objectives and vision.

Change Management Leadership

In partnership with Business operations transitions, contribute to significant organizational change initiatives that span multiple functions and regions.

Develop comprehensive strategies to ensure successful adoption of new processes within the ERP.

Strategic Risk Management

Make critical decisions on risk mitigation that have significant business implications.

Provide oversight on issues that could impact Sanofi's operations or financial performance.

Process Implementation And Optimization

Lead the implementation of S / 4 HANA, ensuring they meet business requirements across all regions and GBUs.

Drive continuous optimization of order‑to‑serve processes to enhance efficiency, reduce risks, and support sales growth.

Ensure the deployment of best‑in‑class solutions that minimize risks to hub Order‑to‑cash activities.

RequirementsEducational Background

Master's degree in Supply Chain Management, Business Administration, or related field.

Professional Experience

12+ years of experience in Order Management processes, with at least 5‑7 years in leadership roles.

Proven track record in leading complex transformation programs in a global pharmaceutical or healthcare environment.

Experience in managing and developing senior‑level professionals.

Demonstrated expertise in SAP implementation projects, particularly S / 4 HANA.

Deep understanding of end‑to‑end Supply Chain and order‑to‑cash processes, including their strategic importance to sales and financial operations.

Key Competencies

Strong leadership and people management skills.

Strategic thinking and the ability to translate business needs into actionable plans.

Excellent program management capabilities, including the ability to manage complex, multi‑regional initiatives.

Advanced change management expertise and stakeholder engagement skills.

Strong analytical and problem‑solving skills, with the ability to make data‑driven decisions.

Excellent communication skills, including the ability to articulate complex ideas to diverse audiences.

Team‑oriented approach with exceptional collaboration skills across functions and levels.

• Fluency in English;

French or Spanishis a plus.

Main InteractionsInternal

O2S Global Process Owner team.

iShift Program team and leadership.

Business Process Owners and Global Process Leads.

Supply Chain, Finance, Trade, and Quality stakeholders.

IT and digital teams (iShift solution delivery, SAP, etc.).

In‑country : regional head, local O2C lead, O2S managers.

Hub : K‑users, process managers, O2C head.

Change Management team.

Senior management across functions.

External

Implementation partners.

System integrators.

External consultants.

Technology vendors.

Join Sanofi and step into a new era of science – where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never‑been‑done‑before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s pursue progress and discover extraordinary – together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.

Seniority LevelDirector

Employment TypeFull‑time

Job FunctionOther

IndustriesPharmaceutical Manufacturing

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