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Customer Service Specialist

Customer Service Specialist

NokiaMadrid, Comunidad de Madrid, España
Hace 23 días
Descripción del trabajo

Overview

Join to apply for the Customer Service Specialist role at Nokia .

Responsibilities

  • Deal with FEMTO multi BG projects
  • Deploy E2E FEMTO solution design and parameters
  • Support the implementation of FEMTO trials and PoCs form design point of view
  • Lead the E2E customer design for FEMTO solution
  • Be the technical interface for an E2E FEMTO project form design point of view.
  • Create HLD / LLD, perform workshops with customers

Your Skills And Experience

  • Experience : Minimum 5 years of relevant FEMTO domain experience, demonstrated ability to learn quickly and to work in a fast paced, innovative environment.
  • Good Knowledge & proven experience in FEMTO Cloud technology (SmartNode, cOAM, cFCM, cHDM, FGW)
  • Good analytical and problem-solving skills
  • IP competencies E2E
  • It would be nice if you also had :

  • Competence in IP routing (IP routes, netmask, VLAN, IP plan)
  • Competence in Linux environment
  • This is expected to be a JG 9-10 position. Full job levelling assessment will be undertaken by Nokia, and final position grades will be confirmed in due time.

    About Us

    Come create the technology that helps the world act together

    Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

    We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

    What we offer

    Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

    Nokia is committed to inclusion and is an equal opportunity employer

    Nokia has received the following recognitions for its commitment to inclusion & equality :

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

    We are committed to a culture of inclusion built upon our core value of respect.

    Join us and be part of a company where you will feel included and empowered to succeed.

    About The Team

    In Mobile Networks, our ambition is to become the trusted partner of choice for Communications Service Providers (CSPs), as well as for non-CSP entities in sectors like utilities, transportation, public services, and defense. We strive to deliver unbeatable customer experiences in wireless connectivity.

    Seniority level

  • Not Applicable
  • Employment type

  • Full-time
  • Job function

  • Other
  • Industries

  • IT Services and IT Consulting and Telecommunications
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    Customer Service • Madrid, Comunidad de Madrid, España