Technical Support Professional

Overview Technical Support Engineer

Job Description :

We are seeking an experienced Technical Support Engineer to join our team. As a key member of our support organization, you will be responsible for delivering expert-level technical support on hardware and software across our portfolio of wireless communication solutions.

Responsibilities Provide comprehensive post-sales technical support on hardware for Comba wireless products.

Support sales and marketing teams in technical pre-sales activities such as solution design, product testing, proposal preparation, and on-site product installation and commissioning.

Deliver technical training to partners, customers, and internal teams; participate in product exhibitions, demos, and technical seminars.

Troubleshoot and resolve product and system issues in a timely and professional manner, ensuring minimal disruption to customer operations.

Maintain regular communication with the R&D team to stay updated on product developments and technology trends; ensure technical knowledge is continuously updated.

Qualifications 3+ years\' of technical support experience (hardware and software).

Bachelor\'s degree or higher in Telecommunications, Computer Science, Electrical Engineering, or a related field.

Fluent in English, with strong written and verbal and troubleshooting skills.

Able to travel across countries to support customer deployments and training.

Hands-on experience in wireless telecommunications, especially in the deployment and maintenance of telecom network infrastructure.

Prior experience working on telecom network rollouts (domestic or international) is highly desirable.

Background in wireless engineering or network optimization is an advantage.

Self-motivated, solution-oriented, and able to work independently or as part of a cross-functional team.

About Us We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and talented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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