PORT OPERATIONS SUPERVISOR

The Company

Black Bull Group celebrates 12+ years of history as a strategic partner of the world’s premier Armed Forces and Governments. Based on a renewed international scenario of Global Defense strategies related to an increasingly expeditionary and collective defense character, the Military Sector is today more demanding, and Black Bull Group’s innovative integral logistics solutions coupled with its impeccable work code and excellence in service delivery have allowed for the company to be considered by its clients as a reference among its competitors, causing unprecedented exponential growth in its turnover.

Black Bull Group offers its clients intelligence mission analysis and logistics services on international deployments for land, sea and air forces. We hold a proven track record of successful large-scale assignments for military forces and other defense agencies, including various NATO-country Naval & Army Forces, the US Navy, Airforce and Military coupled with Asian, North African and Latin American Defence Ministries.

Black Bull Group is proud to announce that it stands an ISO 9001, ISO 14001, ISO 45001, ISO 22320, ISO 27001, ISO 27032 and TRACE certified company, accomplishing the highest standards in the industry.

Worldwide, our customers rely on our expertise and logistics solutions in more than 100 countries across five markets : Logistics Support, Transportation, Infrastructure Development, Defence and Security.

The position

People at BBG provide services that enable the companies to gain and sustain operational effectiveness with the greatest security guarantees, at every step of their projects abroad. Together every member of our team makes a difference. We rely on our people to help us master the most complex environments for our customers.

Because of this, and the growth the company is undergoing, Black Bull Group, is looking for a Operations Supervisor for the Operations Department of the company.

Key Responsibilities

• Managing relationships with suppliers, creating long-term strategic alliances.
• Coordinate operations so that the service is provided in a timely manner.
• Ensure the highest quality in the service provided to the customer.
• Prepare the operation during the vessel pre-arrival both with the supplier and the client.
• Coordinate with the Commercial Department during the pre and post arrival.
• Request for quotations to suppliers.
• Review the quotations and price validation. Sending to the Commercial Department and / or to the client.
• Control of the operation during the entire stopover.
• Resolve customer and supplier issues.
• Continuous communication with the customer and attention to all their needs.
• Coordination of the service during the whole stopover.
• Incorporate the information in the CRM.
• Preparation of daily reports.
• Maintain fluid and constant communication with the local agent.
• Ensure that the local agent performs the service according to Black Bull's quality standards.
• Visit the vessel and stay in port during the operation when required.
• Control of PDAs (RTOPs).
• Control of services rendered during and at the end of the call.
• Review of delivery notes and supplier invoices.
• Attention to customer requirements 24 / 7.
• Continuous negotiation with suppliers.
• Visiting customers before, during and after operations

Minimum Requirements

We are an equal opportunities employer and welcome applications from all qualified candidates.

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