Strategy & Business Operations Manager

About the job

We are seeking a Strategy & Business Operations Manager to join the Iberia team and drive strategic execution, operational excellence and data‑driven decision making across Spain and Portugal. This is a hands‑on, implementation‑focused role centered on process improvement, BI‑led reporting and customer experience optimization. The position reports directly to the CFO CDW Iberia.

About the role

As Strategy & Business Operations Manager you will translate strategic priorities into executable plans, lead continuous improvement initiatives, and build automated BI reporting to enable daily decision making. You will implement projects across the Iberian region with a primary focus on Spain, collaborate with Digital & Transformation, Finance, Sales and Operations, and convert customer and operational data into actionable insights that improve satisfaction, loyalty and efficiency.

Key Responsibilities

• Define, standardize and embed commercial, operational and financial KPIs across BUs; ensure adoption in Monthly Business Reviews, dashboards and management reports.
• Design, build and automate Power BI dashboards and recurring databooks; ensure timely (daily where required) data refresh and distribution.
• Lead continuous improvement and operational excellence projects to remove bottlenecks, reduce waste and increase efficiency.
• Map customer journeys and translate customer data into retention and experience improvement initiatives.
• Partner with Digital & Transformation to introduce new tools (including AI) and support data governance and ETL processes.
• Provide analytical support for budgeting, forecasting and MBR preparation; contribute operational input to M&A or valuation work when needed.
• Work closely with Sales, Logistics and Operations to implement and monitor performance improvement plans.

Your Profile

What we offer

Location : Barcelona

Job Type : Full‑time

To apply for this position, we invite all interested candidates of any gender (L.903 / 77) to send their CV via email, specifying their consent to the processing of personal data (EU Regulation 2016 / 679) and referencing the job posting.

Sadhu thanks in advance all applicants and will contact candidates deemed suitable within 15 days of receipt. After this period, the selection process will be considered closed.

As the data controller, Sadhu ensures that personal data is processed in compliance with the provisions of EU Regulation 2016 / 679 – GDPR – on data protection.

Before submitting their CV, candidates are encouraged to review the privacy policy available on www.sadhu.it. For inquiries or to request data deletion, please contact dpo@sadhu.it.

Sadhu S.r.l. – Recruitment and Selection Agency

Min. Authorization No. 0000424 of 27 / 11 / 2024

Viale Lancetti 43 – 20158 Milan

Share Capital : €25,000 fully paid-in

Tax Code / VAT No. 13589500969 – REA MI 2732308