Medical Operations Analytics

TFS HealthScience is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.

Join Our Team as a Medical Ops Analytics

About this role

The Medical Operations Analytics role drives continuous improvement in medical operations by accessing, validating, analyzing, and visualizing operational data. This position collaborates closely with Therapeutic Area (TA) leads, Medical Process Owners, and global teams to address key process questions, identify opportunities for improvement, and develop validated operational reports that support informed decision-making.

As part of our Strategic Resourcing Solutions (SRS) team you will working alongside passionate and innovative professionals to ensure our customers achieve their goals.

Key Responsibilities

• Access operational data from individual systems or data lakes.
• Perform quality control checks to ensure data accuracy and alignment with operational realities.
• Manually clean data in Excel (e.g., removing duplicates, correcting TA categorization errors).
• Combine data from different levels within systems to answer process-related questions.
• Collaborate with US-based Medical TA leads and Process Owners to identify key questions (e.g., cycle time).
• Analyze system data to respond to specific queries and proactively identify areas for improvement.
• Establish and prioritize a backlog of data visualization needs with Capability Leads, Pillar Leads, and consultants.
• Develop iterative visualizations in BI tools (Excel, Power BI, Tableau) to support decision-making.
• Prepare for Phase 2 dashboarding initiatives, expected to be implemented in Power BI.

Qualifications

What We Offer

We provide a competitive compensation package, comprehensive benefits, and the opportunity for personal and professional growth in a rewarding environment. You’ll be joining a team that values collaboration, innovation, and making a difference in the lives of patients.

A Bit More About Us

Our journey began over 27 years ago in Sweden, in the city of Lund. As a full-service, global Contract Research Organization (CRO), we build solution-driven teams working towards a healthier future. Bringing together over 800 professionals, TFS delivers tailored clinical research services in more than 40 countries with flexible clinical development and strategic resourcing solutions across key therapeutic areas including Dermatology, Neuroscience, Oncology, and Ophthalmology.

Our core values of Trust, Quality, Passion, Flexibility, and Sustainability are our guiding light serving as the framework for decision-making at all levels of the organization. They assist us in attracting and retaining valuable talent who share our sentiments, resulting in high employee engagement and satisfaction. By aligning on these fundamental values, we cultivate a unified force, geared towards innovation and excellence. This collective effort propels us towards our shared goal and fosters a culture of mutual respect and collaboration. Together we make a difference.

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