Engagement Manager - French Speaker

About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer solutions focused on helping businesses drive revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help customers solve problems in Anti-Money Laundering / Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation, and Customer Data Management.

Learn more about LexisNexis Risk at the risk.lexisnexis.com site.

About our Team The team drives customer engagement at executive levels, working closely with clients to establish strong relationships with key stakeholders.

About the Role You will manage customer accounts post-implementation, acting as a fraud subject matter expert delivering on strategic roadmaps and projects.

Responsibilities Showing a good understanding of fraud and risk management, relating it to products and service within the firm

Understanding customer use cases and requirements and applying best practices to deliver customer road maps

Developing and delivering fraud strategies, providing solution training and