Fluent Norwegian Speaking Customer Support Representative
Cross Border TalentsMálaga, Andalucía, EspañaHace 11 días
Descripción del trabajoLanguage Skills : Fluent Norwegian speaker with B2-C1 proficiency in English. Experience : Previous experience in customer support or banking is a plus but not required. Skills : Strong communication and interpersonal skills. Ability to work independently and as part of a team in a hybrid work environment. Good problem-solving abilities and attention to detail. Familiarity with basic banking processes and online banking tools is advantageous. Mandatory Requirement : Must pass a clean credit check to be considered for the position.
Key Responsibilities
- Provide high-quality customer support to Norwegian-speaking clients handling inquiries via phone, email and chat.
- Assist customers with various banking-related queries including account information, transactions and online banking support.
- Troubleshoot and resolve customer issues in a timely and professional manner.
- Ensure compliance with bank policies, security procedures and data protection regulations.
- Maintain accurate records of customer interactions and solutions provided.
- Escalate complex issues to specialized departments as needed.
Requirements
Key Skills
Typing, Data Entry, Customer Service, Basic Math, Computer Skills, Windows, Banking, Upselling, Pricing, Sanitation, Cash Handling, Stocking
Employment Type : Full Time
Experience : years
Vacancy : 1
#J-18808-Ljbffr
Crear una alerta de empleo para esta búsqueda
Customer Support Representative • Málaga, Andalucía, España