Area Manager

When you join Amazon as an Area / Shift Manager, you’ll gain experience leading a large and diverse team to keep your area of the business meeting demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with colleagues to address challenges, which means no two days will be the same.

Responsibilities

Promote a culture of safety and wellbeing

Analyse and implement corrective actions to ensure quality and productivity are at consistently high levels, and business objectives are met across all shifts

Support and lead a team and handle administrative work alongside building and supporting a strong team culture

Analyse performance and suggest process improvements to optimise work and improve customer service

Collaborate with other managers to standardise shift processes

A day in the life

Work shifts and be based at one of our operational sites, maintaining safety standards within your team and across the site

Monitor and maintain process efficiency, prioritising routine team management and daily operational tasks

Address individual escalations, undertake process improvement work and contribute to wide-scale operational contingency planning

Collaborate with colleagues in other teams and external partners to meet customer demands and targets

Analyse data and performance metrics with leaders in your business area, and discuss the operational pros and cons of technical improvements with engineers

About the team

Amazon Transportation Service (ATS) plays a central role in our success. You’ll join a diverse team that uses air, sea and road transport, as well as sortation centres equipped with the latest technology, to help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions and improve speed, safety and sustainability. We put safety first because our people are our priority.

Basic Qualifications

Bachelor’s degree (or working towards a bachelor’s degree)

Advanced proficiency in written and verbal English and local language

Relevant experience in performing data analysis

Preferred Qualifications

Experience communicating with a wide range of stakeholders, including peers and leadership

Experience in a logistical working environment

Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

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