Business Sales Support

About Us

PHINIA is an independent, market‑leading premium solutions and components provider with over 100 years of manufacturing expertise, headquarters in Auburn Hills, Michigan, USA.

Our Culture

PHINIA promotes an inclusive culture and diverse perspectives, thriving on collaboration and fostering the development of talented employees. We strive to make a positive impact through our business and take collective responsibility seriously.

Career Opportunities

We invite talented individuals to join us on a shared journey toward a cleaner tomorrow.

Job Purpose

The Business Sales Support role supports the business development team by managing customer accounts, commercial agreements and administrative processes. It ensures accuracy of sales data, maintains relationships and coordinates with finance.

Key Responsibilities

• Act on customer queries and complaints, escalating as necessary.
• Troubleshoot and resolve customer issues efficiently.
• Assist the business development team with administrative events.
• Prepare and proof commercial agreements, ensuring compliance.
• Validate agreement terms and conditions.
• Compile and report sales figures; prepare quarterly presentations for management review.
• Manage invoices, payments and related documentation accurately and timely.
• Build and maintain strong customer relationships to support retention and growth.
• Liaise with finance to provide sales forecasts, update credit limits and manage credit approvals.
• Monitor past‑due accounts and work with customers to agree payment arrangements.
• Oversee credit limit revisions, rebate payments, credit note issuance.
• Ensure overall compliance of sales administrative activities.
• Continuously assess practices and suggest improvements to enhance customer satisfaction.

Qualifications

Benefits

Safety First

We are committed to safety and continuously improve our safety performance. Employees are expected to attend safety meetings and report incidents promptly.

Equal Employment Opportunity

PHINIA is an equal opportunity employer. All qualified applicants receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Visa Sponsorship

PHINIA may sponsor employment visas as needed. Applicants must be currently authorized to work full‑time in the country where the position is based.

Referral Policy

We do not accept unsolicited resumes from third‑party recruiters or agencies unless formally engaged by our HR team.

Career Scam Disclaimer

PHINIA does not guarantee any third‑party listing. Applicants should verify opportunities through PHINIA’s website and avoid sharing personal or financial information online.

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