GROUND OPS TRAINING SPECIALIST

Overview

Job title : Operations Training Specialist (Ground Operations) at Vueling. The role designs, manages, and continuously improves training strategies, materials, and delivery methods for Ground Operations personnel and handling partners, in alignment with regulatory frameworks, procedures, and company standards. The objective is to ensure full compliance, role-specific capability development, risk mitigation, and effective implementation of procedural changes across the network.

Responsibilities

• Define, structure, and implement role-specific training programmes for Ground Operations personnel in alignment with regulatory requirements, internal procedures, and operational needs.
• Create, update, and validate training content for internal and external audiences, ensuring alignment with procedures, systems, and aviation safety protocols.
• Manage the company’s corporate learning platform for Ground Operations, overseeing course configuration, publication, user access, and training traceability.
• Monitor training completion and certification expiry for Ground Operations roles, triggering recertifications when needed and preventing overdue training.
• Adapt training content in response to risk analysis, procedural updates, and organisational change; coordinate with the Management of Change function.
• Collect feedback from participants, operations staff, and auditors to improve training materials, delivery methods, and platform usability.
• Stay up to date with aviation regulations, ground handling best practices, and learning technology trends (including e-learning and AI-based automation).
• Act as the main liaison for Ground Ops training with internal departments (Training, Compliance, Safety, HR, MoC, IT) and external stakeholders (handling agents, regulators).
• Analyze feedback from users, operations, and audits to continuously enhance training strategy and content.
• Explore and propose new formats, tools, or methodologies (including e-learning, SCORM, microlearning, and AI-based automation).
• Act as documentation owner for all Ground Ops training-related materials and ensure they are correctly recorded and auditable.
• Support incident or non-conformity resolution by providing training records and identifying gaps or needs in training coverage.

Qualifications

Education

Experience

Competencies

Languages

Other

Location

Barcelona-Viladecans, Spain.

Level & Employment type

Individual Contributor 5; Employment type : Other.

About the employer

Vueling is a leading European low-cost airline. The Top Employers Institute programme recognises organisations based on HR best practices across multiple domains, including learning and development.

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