Technical Product Manager (Search)

Do you dare to lead the digital transformation to create a more sustainable world?

At Schneider Electric, we are the leading digital partner in sustainability and efficiency for businesses, communities, and individuals. Our goal is for all people to be able to make the most of our energy and resources through the integration of processes, software, big data, and energy technologies that enable integrated management of buildings, industries, and cities. We are present in over 110 countries with a diverse and disruptive team of over 150,000 people. If you are seeking an opportunity to propel your career and challenge your creativity, we want to meet you!

Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24 / 7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing.

As a Digital Global Search Application Manager , you will hold a crucial role in developing, implementing, and managing a customer-centric global search application for the company. Your primary focus will be on enhancing the customer experience through effective search functionalities. Leveraging AI and semantic search solutions, you will work hand in hand with the Global Search Domain Leader to drive the implementation of advanced search capabilities. You will be responsible for planning, coordinating, and supervising all activities related to the digital global search application, ensuring it aligns with customer needs and business objectives. Working closely with cross-functional teams, you will drive the success of the application and continuously improve its features to deliver exceptional customer experiences.

What will you do?

Develop an in-depth understanding of customer search behaviour, preferences, and pain points.

Design, implement, and maintain a customer-centric global search architecture that leverages AI and semantic search solutions.

Ensure the availability and reliability of the digital global search application by monitoring performance, conducting tests, and resolving technical issues.

Collaborate with technical teams to integrate advanced search algorithms and AI technologies for improved search relevance and accuracy.

Project Coordination :

Define and manage projects related to the digital global search application, including requirements gathering, planning, execution, monitoring, and reporting.

Collaborate with cross-functional teams, including UX / UI designers, data scientists, and developers, to implement AI-driven search enhancements.

Engage with stakeholders to understand customer needs, gather feedback, and incorporate insights into the search application's evolution.

Continuous Improvement and Personalization :

Continuously monitor and analyze customer search patterns, preferences, and feedback to identify areas for improvement.

Proactively propose and implement enhancements to the search application leveraging AI and semantic search techniques.

Stay up-to-date with emerging trends and advancements in AI-powered search and semantic technologies to drive continuous optimization.

Collaboration with Global Search Domain Leader :

Work closely with the Global Search Domain Leader to align the search application strategy with business objectives.

Collaborate on defining the vision, roadmap, and key performance indicators for the digital global search application.

Provide regular updates to the Global Search Domain Leader on the progress, challenges, and opportunities related to the application.

Training and Support :

Develop training materials and provide guidance to internal teams on utilizing the digital global search application to enhance customer interactions.

Offer technical support to stakeholders and end-users, resolving issues promptly and providing exceptional customer service.

What qualifications will make you successful for this role?

Bachelor's degree in a relevant field, such as Computer Science, Information Systems, or Marketing.

Proven experience in managing digital application projects with a focus on customer experience and search functionalities.

Strong project management skills, including requirements gathering, planning, execution, and stakeholder management.

In-depth knowledge of search technologies, including AI-powered search, natural language processing, and semantic search.

Familiarity with customer experience best practices and methodologies.

Experience in implementing AI-driven solutions and leveraging semantic search techniques.

Excellent communication, collaboration, and problem-solving skills.

Ability to work autonomously, prioritize tasks, and adapt to changing priorities in a dynamic environment.

Experience working collaboratively with domain leaders and stakeholders.

What will you get?

We adapt to you :

With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities.

We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home.

Need more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most.

Celebrate holidays your way! With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences.