Product Sales Specialist

Job Description

The primary objective of this role is to contribute to the store's turnover and ensure customer satisfaction by providing exceptional service and presenting products in a compelling manner.

Main Responsibilities

• Develop and achieve sales targets by effectively communicating with customers, identifying their needs, and presenting solutions that meet their expectations.
• Maintain a high level of customer service by being proactive, courteous, and respectful at all times.
• Work collaboratively with colleagues to achieve team objectives and maintain a positive work environment.
• Stay up-to-date with product knowledge, including new releases and features, to provide informed recommendations to customers.
• Ensure accurate and efficient processing of transactions, including handling returns, exchanges, and special orders.
• Contribute to the management of stocks, restocking, and inventory levels to ensure optimal product availability.
• Collaborate with colleagues to create engaging displays and visual merchandising that drives sales and enhances the customer experience.
• Provide regular feedback and coaching to colleagues to support their growth and development.
• Identify opportunities for process improvements and implement changes that enhance efficiency and productivity.
• Maintain accurate records of sales, stock levels, and customer interactions to inform business decisions.
• Participate in training and development programs to stay current with industry trends and best practices.
• Support the achievement of company goals and objectives by contributing to team efforts and taking ownership of individual responsibilities.

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