Sr. Cloud Engineer

We are seeking a highly skilled

Cloud Engineer III

to join our Cloud Engineering team in Guadalajara. This position plays a key role in supporting our U.S. and Latin American customers by managing and optimizing cloud-based infrastructure for enterprise-grade products and services. The ideal candidate will bring hands-on experience with

Azure , strong cloud automation and DevOps skills, and the ability to communicate effectively in

English .

You will be responsible for designing, building, deploying, and maintaining secure, scalable, and cost-optimized cloud solutions, primarily on Azure, with exposure to AWS and GCP. You’ll collaborate closely with architects, developers, and product owners to translate technical requirements into production-ready systems that ensure high availability and performance.

Key Responsibilities

Design, implement, and maintain scalable cloud infrastructure using

Azure services

(AKS, App Service, Functions, Storage, AAD).

Support

MongoDB Atlas

deployments, configuration, and performance optimization.

Build and manage

Infrastructure as Code (IaC)

using

Terraform .

Package and deploy containerized applications using

Kubernetes

and

Helm charts .

Configure and manage

authentication, authorization, and identity

through Azure AD, MFA, and RBAC.

Develop and maintain

CI / CD pipelines

(Azure DevOps, GitHub Actions, or Jenkins).

Monitor and enhance system performance, scalability, and cost efficiency.

Troubleshoot and resolve issues in development, staging, and production environments.

Participate in

design reviews, code reviews, and team knowledge-sharing sessions .

Create and maintain

technical documentation and SOPs

for cloud operations.

Collaborate with global teams to ensure platform standardization and alignment.

Provide

technical mentorship

to junior engineers and help drive best practices adoption.

Required Qualifications

Bachelor’s degree in

Computer Science ,

Software Engineering , or related field (or equivalent experience).

5+ years

of experience in cloud, DevOps, or software engineering roles.

Strong hands‑on experience with

Azure Cloud

(AKS, App Service, Functions, Storage, AAD).

Practical experience with

Terraform ,

Kubernetes ,

Docker , and

Helm .

Experience with

CI / CD automation

and

version control systems

(Git).

Exposure to

observability tools

(metrics, logging, tracing) and

incident response

processes.

Working knowledge of

Linux

and scripting (Bash, PowerShell, or Python).

Solid understanding of microservices, RESTful APIs, and distributed systems.

Excellent communication and documentation skills in

English

Demonstrated ability to troubleshoot complex production issues and optimize cloud usage.

Preferred Qualifications

Experience with

multi‑region ,

high‑availability

cloud architectures.

Familiarity with

AWS

or

GCP

cloud services.

Experience managing

infrastructure security ,

VNet ,

load balancers , and

encryption .

Experience with

service mesh

(Istio, Linkerd) or

API gateway

technologies.

Strong understanding of

cloud cost optimization

and billing management.

Prior experience supporting

customers

across LATAM and North America.

Familiarity with

Jira ,

Confluence , or

ServiceNow

for operational workflows.

Benefits

Hired directly by Toshiba and 100% under payroll.

Benefits of the law (IMSS, INFONAVIT).

Life insurance, major medical expenses with dental and visual coverage (for the employee and direct family members).

Minor medical expenses insurance.

Savings fund for employees, capped at the limit of the law.

Grocery coupons.

Pension plan.

12 days of vacation plus 6 floating days.

EO : Toshiba Global Commerce Solutions is an equal opportunity / affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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