Senior IT Specialist

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Clio is more than just a tech company – we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Overview

The IT Services Team at Clio is foundational to how we work and grow. Our mission is to empower every Clion with the right tools, technology, and support to do their best work — all in service of Clio’s broader mission to transform the legal experience for all .

We’re not your traditional “help desk” team. We think proactively, automate relentlessly, and strive to remove friction before it happens. Our work impacts every Clion across the globe, and our focus is on enabling productivity, security, and seamless collaboration across all of Clio’s offices and hybrid environments.

Who you are

You’re a bilingual (English and Spanish) IT professional who thrives on problem‑solving, service, and collaboration. You love the challenge of supporting a dynamic, fast‑growing organization — especially one that’s welcoming new teams and scaling its technology footprint globally.

You’ll work alongside one other IT Specialist in Spain, jointly supporting all of our Spanish‑speaking Clions , including colleagues across Spain and Latin America. You’re hands‑on, people‑focused, and passionate about creating smooth tech experiences — whether that means handling a high volume of tickets, setting up AV systems, or helping a new teammate feel instantly at home on day one.

You bring energy, empathy, and technical depth to every interaction, and you see every support request as an opportunity to make someone’s day a little easier.

What you’ll work on

• Deliver exceptional IT support to all Clio employees across Spain and our Spanish‑speaking regions.
• Handle a high volume of incoming tickets with efficiency, accuracy, and empathy.
• Provide on‑site AV and hardware support in the Barcelona office, ensuring seamless meeting experiences.
• Travel occasionally to London for collaboration, events, or technical support as needed.
• Onboard new Clions to Clio’s systems, ensuring they have everything they need from day one.
• Manage and document IT assets, hardware procurement, and software provisioning.
• Troubleshoot and resolve hardware, software, and network issues across macOS, iOS, and Windows systems.
• Maintain security best practices and follow Clio’s IT compliance and data protection policies.
• Collaborate with global IT colleagues to implement automation, improve workflows, and scale our infrastructure.

What you may have

Serious bonus points if you have

What you will find here

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high‑performing culture.

Some highlights of our Total Rewards program include :

The full salary range for this role is €47,600 to €64,400 EUR. Please note salary bands may differ based on location and local currency. Additionally, benefit offerings may differ depending on the employee’s location.

We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher‑performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Legal

Learn more about our culture at clio.com / careers.

Disclaimer : We only communicate with candidates through official @clio.com email addresses.

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