Concierge and Event Coordinator
Job Description
We are seeking a highly skilled and experienced Concierge and Event Coordinator to join our team. As a key member of our organization, you will be responsible for ensuring that all guests receive exceptional service and have an unforgettable experience.
Required Skills and Qualifications
To succeed in this role, you will need :
- At least 2-3 years of experience as a Front Desk / Receptionist in a 4 or 5-star hotel.
- Ability to speak English clearly, distinctly, and cordially with guests.
- Experience in handling different types of events with 80+ guests.
- Guest services shipboard experience is an advantage.
Benefits
This role offers :
A competitive salary and benefits package.The opportunity to work in a dynamic and fast-paced environment.The chance to develop your skills and advance your career.Others
In addition to the above, you will :
Act as primary contact, advocate, and representative for all guests.Maintain complete knowledge of all brand features, ship-related information, revenue products, voyage / destination-related information, guest information, and preferences.Coordinate guests' special requests for personalized services.