Salesforce Data Cloud Technical Consultant

Overview

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Salesforce Data Cloud Technical Consultant.

Main responsibilities

• Analyze client-specific marketing and technology needs to design and implement automated communication processes.
• Collaborate in implementing Marketing Cloud and Data Cloud development infrastructure.
• Execute technical and specialized marketing automation tasks for cloud-based solutions.
• Implement and optimize processes to run cloud-oriented marketing automation solutions effectively.
• Deploy automation developments tailored to cloud implementations.
• Provide development consulting to ensure smooth operation of automated communication workflows.
• Develop and implement solutions to enable automated communications across multiple client touchpoints.
• Participate in adopting the latest marketing technology and cloud solutions.
• Conduct testing, diagnose errors, and resolve issues in marketing automation and martech tools.
• Document development processes and monitor system performance metrics.
• Ensure compliance with agreed-upon software quality standards.

Skills

What do We offer

About us

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.

With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.

We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.

Client satisfaction is at our core (rating : 4.9 / 5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At Omega CRM, we believe in growth through people – guided by our values : #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

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