Vodafone Key Account Manager

Job Description of Vodafone KAM

Location : Madrid, Spain

On-board time : ASAP

About us :

We are a technology company, driven by the passion to create the ultimate products, with smart terminals and intelligent services at its core. Founded over 20 years ago, with headquarters in Dongguan, China, we are proud to say that we still have over 80-percent of employees working in R&D, as part of our proprietary research and development system. By now, we have over 300 million active users worldwide, and we are ranked 5th in global market share.

One dream. One team

Holding a firm belief in creating the vivo culture in Europe, we are proud to say that our team is courageous, ambitious, authentic and multicultural with 15 nationalities and growing. We celebrate each nationalities' special day. At vivo, we make sure your voice is heard, and your culture is respected.

At vivo, we commit ourselves to one thing, do the right things and do things right. We support openness and authenticity, promote self-reflection and continuous learning, we thrive to provide a working environment where our talents can perform at their peak.

Your will be responsible for :

We are seeking a highly motivated and experienced Operator Key Account Manager to manage our key operator accounts. The successful candidate will be responsible for building and maintaining strong relationships with our key operator clients, ensuring their satisfaction and driving business growth.

Sales Management：

• Serve as the primary point of contact for all matters related to the operator account.
• Develop and implement strategies to achieve sales targets and business objectives.
• Build and maintain strong, long-lasting relationships with key stakeholders and decision-makers.
• Negotiate contracts and agreements to maximize profitability and ensure mutual benefits.
• Manage the ranging and selection of key products in the selected accounts and the investment necessary to secure the business.
• Manage the monthly commercial offer ensuring profitability and competitiveness.
• Manage and assure the marketing activities within the customer.
• Monitor and analyze account performance, identifying opportunities for growth and improvement.
• Coordinate with internal teams (e.g., sales, marketing, product, GTM, logistics, after sales, ...) to provide a seamless customer experience.
• Ensure timely and successful delivery of products and services according to customer needs and objectives.
• Prepare and present sales reports and performance metrics to management.
• Address and resolve any issues or concerns raised by the operator account.
• Develop our brand, to built trust and engagement within the Operator.

Channel Management :

Finance and logistic management :

Europe Headquarter Coordination :

Product department / GTM

Testing / Homologation

Your profile includes :

At vivo, we are committed to providing equal opportunities. We value diversity and inclusion and do not discriminate against people on any basis, such as, but not limited to, religion, color, nationality, gender, sexual orientation or disability. We focus on doing the right thing and do things right! We look forward to hearing back from you!

Connect with us!

If this sounds like your next challenge, send us your application at this link