F&O - Cloud Solution Architecture - D365

Overview

Join to apply for the F&O - Cloud Solution Architecture - D365 role at Microsoft .

We are looking for a Cloud Solution Architect (CSA), specializing in Business Applications, Dynamics 365 F&O, who is passionate about driving our customers’ business applications transformation on the Microsoft platform. This is a customer-facing role, owning both the business applications-focused technical relationship and technical strategy between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, and operational health engagements.

This role is flexible in that you can work up to 100% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Customer Centricity : Gather customer insights to map solutions and services with customer business outcomes leveraging Microsoft Business Applications expertise.
• Identify opportunities to improve customer solutions and position services to help customers achieve their objectives.
• Help accelerate solution delivery and adoption through Value Based Deliveries and repeatable IP.
• Support customer skilling by delivering technical discussions, workshops, etc. that enable operational health and cloud readiness.
• Contribute to customer satisfaction by providing a positive customer experience.
• Provide feedback from customers to the relevant MS teams, including Product Groups, to enable continuous improvement.
• Business Impact : Consumption (Cloud & Support) growth : Develop opportunities to drive Customer Success business results by providing expertise / guidance to technical and business decision makers to ensure they understand Microsoft’s Business Applications value proposition and are enabled to generate value from their investment in the Microsoft technology via solution optimization, performance efficiency and organizational / operational excellence in alignment with the Customer Success Account Manager or other Account Team members.
• Resolution Of Customer Blockers : Anticipate and identify resolutions to issues blocking go-live or broad usage of projects by leveraging technical / functional / project management subject matter expertise. Deliver all work according to MS best practices & policies and using repeatable IP.
• Identify Growth Opportunities : Leverage knowledge of the products, services, and value propositions of Microsoft Business Applications in customer / partner conversations to identify growth opportunities based on knowledge of customer / partner needs.
• Technical Leadership : Drive continuous alignment and improvement of individual skills to better support and enable customer’s and Microsoft’s business goals. Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use and learn from others to help accelerate your customers transformation journey. Obtain relevant accreditations and certifications. Role model effective technical readiness and act as a mentor and role model to junior colleagues to educate them on technical and non-technical concepts.
• Practice Development : Generate new ideas for changes and improvements to existing intellectual property (IP), technologies, and processes for designated customers / partners. Drive opportunities for IP re-use, best practice sharing, and consumption.
• Trusted Advisor (Relationship Building) : Develop and expand existing impactful relationships with customer and partner / MCS architects and technical specialists, technical decision makers and business stakeholders.

Qualifications

Required / Minimum Qualifications

Additional or Preferred Qualifications

Technical Qualifications / Experience

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Seniority level

Employment type

Job function

Referrals increase your chances of interviewing at Microsoft by 2x

Get notified about new Solutions Specialist jobs in Aragon, Spain.

#J-18808-Ljbffr