Software Development Manager, Last Mile - DSP Tech

Overview

The Delivery Service Partner (DSP) Tech team is at the heart of Amazon's transportation network, supporting scalable, innovative, and cost‑effective delivery operations globally. Operating in 18 countries and delivering about ~11 billion packages annually, DSP Tech drives the majority of Amazon Logistics (AMZL) worldwide volume. Our mission is to empower delivery vendors to build high‑quality, safe, and sustainable logistics companies. We are committed to exceeding customer expectations through evolvable, mobile‑first strategies and scalable systems that support the entire logistics lifecycle.

As a Software Development Manager for DSP Tech, you will lead the development of next‑generation capacity planning, scheduling, and intelligent rostering technologies that assign work schedules for more than 300K+ driver associates. The manager owns platforms that help schedule and assign safe, secure delivery work while empowering partners through our software tools. You will own the product roadmap and oversee the design, development, testing, deployment, and operations of multiple critical services. Your leadership will guide the team through complex and rapidly evolving demands, ensuring alignment with Amazon’s high standards.

To succeed in this role, you must be a hands‑on technical leader with a deep understanding of the software development lifecycle, including design, development, documentation, testing, and operations. You will collaborate across functional and technical teams at all levels of the organization, driving innovation and delivering impactful results. Join us to shape the future of global logistics and make a meaningful impact at Amazon!

Key responsibilities

• Own end‑to‑end responsibility for a technology team and its direct service dependencies, and set the technical vision for developing systems that serve customer needs.
• Hire and develop a diverse software engineering team that is customer‑focused, team‑oriented, and capable of working independently under time constraints.
• Foster a highly technical and entrepreneurial culture, exercise strong business and technical judgment to accelerate time‑to‑market and move services toward the north star vision.
• Guide long‑term maintainability of the organization’s architecture while balancing short‑term deliverables.
• Work across teams to improve usability, resiliency, and scalability, and contribute to new ideas and high‑impact use cases in logistics.

About the team

Qualifications

Basic qualifications

Preferred qualifications

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Posted : Various dates; this posting may be updated periodically.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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