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Sow Performance Manager

Sow Performance Manager

CIPEx - Consejo de Ingenieros Peruanos en el EXteriorLas Palmas de Gran Canaria, Islas Canarias, España
Hace 13 días
Descripción del trabajo

Overview

  • SOW Performance Manager - 12 months + ext. - Remote

On behalf of one of our key partners RED now has a new opportunity for an SOW Performance Manager to join them on a new S / 4HANA implementation project. The initial contract is for 12 months with very long-term prospects. This contract will be remote with occasional travel within Europe. It is to start ASAP.

Responsibilities

  • Oversee and manage the end-to-end performance of vendor deliverables as outlined in Statements of Work (SOW), ensuring delivery aligns with contractual scope, quality, timelines, and budget.
  • Track Quality Gates and Milestones against agreed-upon acceptance criteria, ensuring timely completion and documentation of deliverables for sign-off.
  • Ensure that payment-relevant milestones, including both internal and vendor responsibilities, are accurately tracked and aligned with contractual agreements and payment terms.
  • Proactively manage and integrate scope changes, delays, and risk areas, ensuring timely escalation and resolution in coordination with Procurement, Finance, and Program Management.
  • Collaborate with Legal, Procurement, and Delivery teams to ensure clarity and enforceability of performance expectations.
  • Monitor financial obligations, forecast expenditure against budget, and ensure all invoice approvals are based on verified milestone achievements and compliance with SOW terms.
  • Maintain detailed records of obligations, approvals, and changes throughout the SOW lifecycle, enabling full auditability and contract compliance.
  • Support vendor performance reviews with objective data and insights derived from tracking tools and dashboards.
  • Serves as secretary of Change Review Board (for Contractual Changes to SOW).
  • Tracks overall vendor performance (incl. survey results) and takes actions accordingly.
  • Aligns with internal teams to ensure internal RASCI accountabilities are met and documented.
  • Key Performance Indicators (KPIs)

  • Milestone Compliance Rate : % of contractual milestones delivered on time and accepted per quality gate criteria.
  • Variance from Forecasted Spend : Difference between forecasted and actual spend.
  • Stakeholder Satisfaction Index : Feedback scores from internal business units.
  • Work Experience

  • Minimum 5–7 years of experience in contract performance management, vendor / SI oversight, or commercial project delivery.
  • Proven experience managing SOWs with large system integrators (e.g., Accenture, Deloitte, IBM, Capgemini), ideally in a complex, matrixed environment.
  • Strong understanding of financial governance within service-based contracts, including milestone-based payments, T&M vs. fixed-price models, and earned value tracking.
  • Experience working with procurement, legal, finance, and delivery teams to enforce and operationalize contractual terms.
  • Demonstrated ability to manage competing priorities and enforce accountability across internal and external teams.
  • Familiarity with contract lifecycle management (CLM) tools, ERP systems (e.g., SAP, Oracle), and project management software (e.g., MS Project, JIRA, Smartsheet).
  • Candidates HAS to be based in Europe.
  • Nivel de antigüedad : Intermedio
  • If you are interested please contact Alex Upton-Agerholm on

  • or apply here.
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    Performance Manager • Las Palmas de Gran Canaria, Islas Canarias, España