world-class orthopaedic treatment in Spain, combining top medical care with a deeply human experience.
We plan everything : the hospital, the surgeon, the rehab centre, the transfers, the follow-up —
TailorDoc is profitable, growing every month, and entering a new stage : building the systems,
You’ll coordinate every part of the journey — airport, hospital, rehab, return home — while also shaping how we work : our methods, tools, checklists, guides and patient materials.
It’s a hands-on role with strategic depth : you’ll be close to the people, but also helping design the processes that make excellence repeatable.
■ Coordinate the full patient journey from arrival to recovery.
~ Liaise with hospitals, surgeons, physiotherapists and partners to keep every step aligned.
~ Ensure all patient information, logistics and updates are accurately reflected in our systems.
~ Design, refine and maintain operational standards — from daily workflows to welcome materials.
~ Work with the tech and creative teams to turn insights into scalable, digital and physical materials.
~ Education in healthcare management, hospitality or business administration.
~ Fluency in digital tools (Google, Pipedrive, AI solutions, Microsoft Office, etc…).
~ Native Spanish and fluent or native-level English.
A meaningful, profitable and fast-growing project improving lives every week.
~ A full-time position in Valencia, with flexibility and autonomy.
~ Every stage runs smoothly — not by luck, but by your method.
Senior Manager Leadership Leadership • valència, España