Software Technical Writer

Overview

Job Title — Software Technical Writer

The Technical Writer will play a critical role within AirOps Operations by being responsible for the creation, review and ongoing maintenance of technical and functional documentation used by the organization, including but not limited to process flows, user guides, operational guides, UAT test scripts and exit criteria, and release notes. Technical Writer supports our growing product development, by being responsible for the creation, writing and reviewing of our technical documentation, including how-to guides, installation guides, maintenance guides, operation and user guides, code references and API references.

Responsibilities

• Work closely with the R&D teams and be responsible for all the product code documentation.
• Proofread and edit documentation to ensure consistency of language and style, as well as correct application of document templates.
• Provide input on documentation design, templates and implementation.
• Understand complex technical concepts and translate them into effective, logical and user-friendly documentation using accessible language for a non-technical audience when needed.
• Continuously search for ways to improve the functioning of the Operations Department and gather feedback from users to improve the quality of the documentation.
• Propose and implement innovative solutions to automate and / or simplify the technical writing methodology.

Qualifications

Desirable

What we can offer you

Diversity & Inclusion : Ampires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

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