Digital Transformation Expert Ny309

We are seeking a highly skilled professional to provide ongoing training and operational support to our partner organizations during the onboarding, activation, implementation and growth of our program.

The successful candidate will work closely with our regional team to drive program delivery and implementation plan execution to meet partner and country targets.

Deliver ongoing training and operational support to partners during onboarding, activation, implementation and growth of the program.

Work with the regional team to support the implementation manager and local corporate social responsibility managers to drive program delivery and implementation plan execution.

Share deep knowledge of the program portfolio and platform with partners.

Help partners identify appropriate key competencies, training and activities needed to activate and engage their learners and meet their program impact needs aligned with the implementation plan.

Support partners and CSR managers with marketing and communications campaigns.

Play an active role in the global team and community of professionals who regularly meet to support each other with questions, enablement and sharing best practice.

Key Skills and Qualifications

To be successful in this role, you will need :

Strong technical acumen and comfortable working with technology.

Experience in teaching or training delivery, mainly online, and creating learning / skills development plans.

Operational support and troubleshooting experience.

Able to leverage an expert network.

Sound knowledge of new technology fields such as AI, Cyber, Data, Cloud, Software Development and key employability skills for entry level employment in these fields.

Familiarity with challenges of digital upskilling for employment, job markets and the regional job market demand.

General understanding of academic establishments, non-profit enterprises, NGOs and training providers, especially those focused on employment and upskilling.

Global perspective, able to build trusted relationships and collaborate across teams.

Adaptable to different environments and cultures.

Skills and Competencies Needed

You will also need :

Strong presentation and online facilitation skills.

Strong communication skills, confident to present to senior figures and deliver training for all.

Drive, self-motivation and robust organisational skills.

Curiosity to learn and creativity to find better ways to deliver for our partners and learners.

Adaptability to change and comfort with ambiguity.

Growth minded.

As a member of our team, you will receive regular training on the program platform, program and portfolio, and ongoing support from Corporate Social Responsibility specialists. We value diversity and inclusion and strive to create a workplace where everyone feels valued and respected. If you are passionate about employment, CSR and digital ecosystem development, we encourage you to apply.

Equal Opportunity Employer

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