Salesforce Administrator

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Salesforce Developer.

Main responsibilities

• Participate in analysis for marketing automation and martech solution development.
• Participate in the implementation of marketing cloud development infrastructure.
• Participate in analyzing clients' specific marketing and technology needs and contribute to communication processes in systems by implementing developments.
• Perform basic technical and specialized marketing tasks.
• Implement and develop the necessary processes to run cloud-oriented marketing automation solutions.
• Launch developments and automation processes that best suit cloud implementation.
• Participate in development consulting services to ensure that automated communication processes run smoothly.
• Implement the necessary developments to activate automated communications and marketing automation processes that meet clients' needs at different touchpoints with their contacts.
• Participate in implementing the latest technological advances and marketing technology solutions.
• Perform test trials, error diagnostics, and resolve development issues in the use of marketing automation and martech tools.
• Document development processes and track system performance metrics.
• Work on cloud integrations using different programming and development languages : Javascript, Ampscript, Server-Side Javascript, API.
• Meet the agreed-upon software quality standards with Omega's technical management.

Mandatory Skills

What do We offer

About us

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.

With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.

We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.

Client satisfaction is at our core (rating : 4.9 / 5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At Omega CRM, we believe in growth through people – guided by our values : #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.